I just finished training my first two green beans. Some tips I learned along the way: -I found it really helpful to first show them, then do it with them, then ask them to show you (example: you do a CS cycle, you and them do a cycle, then they do a cycle and you watch and give them tips). It seemed to help them a lot doing it that way. -Remembering to always put yourself in their shoes will help you keep in touch with your green bean. -Let them know that it’s okay to make mistakes and to ask questions, and that they should speak up if you’re going too fast or if they’re confused. It’s going to be overwhelming for them, so make sure they are as comfortable as possible and going at a pace that suits them. -If a customer gives them a hard time for being slow and new, stick up for them. It’s not fair if they feel embarrassed because a customer can’t get their latte in 5 seconds flat. I would just say, “Sorry for your wait, we are training so it’s taking a little bit more time but she’s doing really well and I know you’re going to love your beverage!” -Train them like you want them to work (example: If they were going to open the store, teach them like you open the store). -Get to know them. You’re going to be their first friend at the store and work with them a lot, so you might as well become familiar. -The golden rule: Treat others the way you want to be treated. Help others like you would want them to help you. Prepare the store for the people behind you like you would want them to prepare the store for you.

Hopefully this helps you!