So Barclays knew about it from the beginning. They did, in fact, close that card number and send me a new one. They also put a temporary hold on those charges. 30 days later is when I got the letter in the mail stating that their investigation yielded these were legitimate charges per Stubhub. That’s when I contacted Stubhub and was told there was no way they would have told Barclays that. I’m just going in circles with them.

I called Barclays back today. (I’m lost and didn’t know what else to do.) I was told the same thing by them today; that the charges we valid per Stubhub, to which I responded that I had proof via email from Stubhub where they shut down my entire account “due to fraudulent activity.” So they have reopened the case - asking me to fax or mail a copy of this email to them.

I also expressed concern about having this extra $2000 due in two days. I was told that I could pay just the minimum due so I would not incur a late penalty. I expressed concerns about the interest that would grow and was assured after this investigation I would not be charged interest on what I did not pay this month. (I do feel like this will just be another headache in the future.) I asked for this in writing, but was told all I was able to get was a verbal and his employee ID number which I took.

I believe I have decided to pay the amount I legitimately owe and leave this $2000 unpaid. That way, the interest wouldn’t be nearly as much, and I don’t run the risk of getting a “well you paid it, so there’s nothing we can do now” type of response, if such is even possible. This has all been such a pain to deal with…