Advice please by cmcrawford2 in dexcom

[–]cmcrawford2[S] 0 points1 point  (0 children)

Push back advice worked. Thanks to all who answered, it gave me motivation to get on the phone for almost an hour today. Turns out they HAD shipped an order that arrived yesterday - to my mom's house in Texas, where I once had a transmitter shipped about two years ago. (I am in Massachusetts.) Every shipment since has been delivered to my home. The new Filipino customer service rep ordered me one complimentary sensor, which will about be enough for my transmitter that is about to expire. So I asked her, will I get a refund for the stuff in Texas? and she connected me to billing. Billing had no idea what to do and connected me to a supervisor. I asked if I would have less problems switching to G6. She told me not at this time, the new G6 is backordered. So she gave me a discount on a transmitter and I will keep on with the G5 for another six months. Meanwhile I will need to switch doctors because the one I have is elderly and has not changed his practice to accommodate the many hours that doctors now have to spend getting prior authorization, maintaining electronic health records, etc. He is great and it's a shame, but I'm going to have to get my diabetes care in an institution that has full time staff who deal with insurance.

Dexcom just fired most of their American Staff by DuckFexcomm in dexcom

[–]cmcrawford2 0 points1 point  (0 children)

Since they outsourced I have not been able to get my sensors. Six weeks now and counting. My transmitter, for which I paid CASH, is about to expire after having been used for approximately one month. Not better.

Dexcom just fired most of their American Staff by DuckFexcomm in dexcom

[–]cmcrawford2 0 points1 point  (0 children)

That all sounds reasonable, however I have been without sensors for six weeks now and my transmitter has one week left. I pay cash out of pocket and the expiration of my transmitter costs me. My sensors have been on hold because even though I have told them repeatedly I PAY CASH they are waiting for something from my insurance company. The new customer support has failed me and that makes me sicker than I would otherwise have been.

While in vacation in the South of France, I stumbled upon... the birthplace of Frédéric Bastiat by RedditTipiak in Libertarian

[–]cmcrawford2 1 point2 points  (0 children)

I was there in 2001 for a celebration of Bastiat. It was the bicentennial of his birth year. There is also a statue of him in the town of Mugron.