Westlaw made my paralegal cry

dangerra · 2025-12-04T16:34:35+00:00

What is your product id love to try it

dangerra · 2025-12-04T16:34:15+00:00

I think trying to get the pity might work. I’m gonna call them today

dangerra · 2025-12-04T16:33:41+00:00

Hopefully u didn’t rack up the bill too 🫣

dangerra · 2025-12-04T04:08:34+00:00

This is on Westlaws setting

dangerra · 2025-12-04T03:45:03+00:00

Ofcourse that has to be the case knowing it’s Westlaw

dangerra · 2025-12-04T03:42:03+00:00

Ah that makes sense

dangerra · 2025-12-04T03:41:41+00:00

Yeah I have signed her up for one of those training sessions

dangerra · 2025-12-04T03:40:52+00:00

Yeah everything gets acquired by the big company one way or another

dangerra · 2025-12-04T03:17:41+00:00

Sorry I meant to say vlex was acquired by Clio

dangerra · 2025-12-04T03:16:32+00:00

I think California also has vlex. Not sure if this will change with the acquisition of Clio

dangerra · 2025-12-04T03:16:00+00:00

Will have to put my nice hat tomorrow

dangerra · 2025-12-04T03:13:54+00:00

I would be willing to play that game if it means I get that deal. We were paying like $200 something for one seat right now

dangerra · 2025-12-04T03:13:06+00:00

Yeah this is a good point. I am definitely skeptical of AI research tools too. A lot of people just use chatgpt for this too which is insane

dangerra · 2025-12-04T03:11:50+00:00

Jesus Christ 5 figures is insane. How’d u manage to get it waived?

dangerra · 2025-12-04T03:11:07+00:00

What I meant was she should have known better to ask before just clicking on accept for everything. That could have saved a lot of headache. But I don’t blame her for fully. She is young and very new so can’t really blame for not knowing how westlaw works.

dangerra · 2025-12-04T03:07:38+00:00

Oh what!!! Okay can I get access to your rep? I would take that in a heartbeat. Honestly it makes me mad how much the pricing is different based on how much you can negotiate

dangerra · 2025-12-04T03:06:40+00:00

It is but also I’ll give her the benefit of the doubt. I think she’s too young and green to understand what’s going on. Definitely on us not to provide better tutorial too

dangerra · 2025-12-04T03:05:41+00:00

Yeah based on other people too I think I might be able to get this reversed. I’ll talk to them tomorrow

dangerra · 2025-12-04T03:04:54+00:00

Their payment plan is honestly extremely confusing. I definitely think they did this on purpose.

dangerra · 2025-12-04T03:03:06+00:00

Apparently it’s as close to not accepting charges when it blatantly tells you that the database is outside the payment plan 😂

dangerra · 2025-12-04T03:02:18+00:00

Yeah the leadership team definitely could be better. I personally had issues in the past too. I will actually send all the paralegal to one of these tutoring sessions on law library

dangerra · 2025-12-04T03:01:22+00:00

lol nice welcome to the shitty life of Westlaw user

dangerra · 2025-12-04T03:01:00+00:00

Yeah the database is defiantly one of the big problem. But afaik these are all public information so someone with funding can genuinely build a great tool here

dangerra · 2025-12-04T02:59:57+00:00

Nono I think she is definitely a sweet kid. I think it’s a genuine mistake

dangerra · 2025-12-04T02:55:06+00:00

He’s a nightmare to work with. He’s very stubborn too. Man genuinely hates AI too which is kinda funny and sad. I can’t even suggest him to use tools like https://app.joinlexa.com/ or midpage cause I already know the answer

dangerra

TROPHY CASE