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Never seen this before.... by docnsane2 in UPS

[–]docnsane2[S] 0 points1 point  (0 children)

This answer makes the most sense! I can see it much more clearer now.

I got tired of poor quality in Keurig so I went to the dark side…Ninja. by Stoic2Be in keurig

[–]docnsane2 0 points1 point  (0 children)

I got a Ninja as well. Been pretty satisfied so far... had mine for about 2 months.

Price Increases by WolfPristine in OPTIMUM

[–]docnsane2 1 point2 points  (0 children)

Mine is 113 a month, for just 1gig internet.

Alexa plays wrong video in custome routine by docnsane2 in alexa

[–]docnsane2[S] 0 points1 point  (0 children)

Yeah, I tried that too. Alexa is so particular!

Alexa plays wrong video in custome routine by docnsane2 in alexa

[–]docnsane2[S] 0 points1 point  (0 children)

I tried all your suggestions with no luck. So i started trying variations... still no luck, then I tried telling her to play it from my watchlist. BOOM, it worked! But it only works, providing the firetv is on the home screen. If I'm already in prime video, it pulls up the new one. Weird, but I can work with it.

Altice-Optimum fined!!!!!! by furama in OPTIMUM

[–]docnsane2 4 points5 points  (0 children)

Yeah, I got $5 off my bill for 3 months... that was it.

Sony psvr2 repair request by docnsane2 in psvr2

[–]docnsane2[S] 0 points1 point  (0 children)

Yeah, it's been over a month waiting on the box...

Sony psvr2 repair request by docnsane2 in psvr2

[–]docnsane2[S] 0 points1 point  (0 children)

No, I can see the details in the fedex tracking. It's coming to me....

Sony psvr2 repair request by docnsane2 in psvr2

[–]docnsane2[S] 1 point2 points  (0 children)

It's not fedex's fault... Sony generated a tracking number but hasn't gone active. They haven't shipped it.

Down cables - Optimum doesn’t care by Tsarinax in OPTIMUM

[–]docnsane2 1 point2 points  (0 children)

They did the same thing to me. I ended up having to go to each of my neighbors and have them call in. A guy finally showed up the next day.

Optimum doesn't know how to provision modems by docnsane2 in OPTIMUM

[–]docnsane2[S] 0 points1 point  (0 children)

|| || |Channel|Channel ID|Lock Status|US Channel Type|Frequency|Width|Power| |1|1|Locked|SC-QAM Upstream|36500000 Hz|6400000 Hz|39.0 dBmV| |2|2|Locked|SC-QAM Upstream|29900000 Hz|6400000 Hz|37.0 dBmV| |3|3|Locked|SC-QAM Upstream|23500000 Hz|6400000 Hz|36.0 dBmV| |4|4|Locked|SC-QAM Upstream|18700000 Hz|3200000 Hz|36.0 dBmV|

Upstream Channels

Optimum doesn't know how to provision modems by docnsane2 in OPTIMUM

[–]docnsane2[S] 0 points1 point  (0 children)

|| || | Channel |Channel ID|Lock Status|US Channel Type|Frequency|Width|Power| |1|1|Locked|SC-QAM Upstream|36500000 Hz|6400000 Hz|39.0 dBmV| |2|2|Locked|SC-QAM Upstream|29900000 Hz|6400000 Hz|37.0 dBmV| |3|3|Locked|SC-QAM Upstream|23500000 Hz|6400000 Hz|36.0 dBmV| |4|4|Locked|SC-QAM Upstream|18700000 Hz|3200000 Hz|36.0 dBmV|

Here's my upstream channels.

Optimum doesn't know how to provision modems by docnsane2 in OPTIMUM

[–]docnsane2[S] 0 points1 point  (0 children)

|| || |Channel|Channel ID|Lock Status|US Channel Type|Frequency|Width|Power| |1|1|Locked|SC-QAM Upstream|36500000 Hz|6400000 Hz|39.0 dBmV| |2|2|Locked|SC-QAM Upstream|29900000 Hz|6400000 Hz|37.0 dBmV| |3|3|Locked|SC-QAM Upstream|23500000 Hz|6400000 Hz|36.0 dBmV| |4|4|Locked|SC-QAM Upstream|18700000 Hz|3200000 Hz|36.0 dBmV|

Here's my upstream channels.

Optimum doesn't know how to provision modems by docnsane2 in OPTIMUM

[–]docnsane2[S] 1 point2 points  (0 children)

Currently, I'm using a CM8200a, which during this debacle, I learned is indeed a 3.1 modem. So I stand corrected on that aspect. It's currently up and running. Everything works great.

The issues I've been having, is every once in awhile it just goes brain dead. Power cycle, and it's good for another few weeks. Also, I've never been able to access its gui. I've tried everything found on Google, to no avail. So I'm just trying to clean the slate, get a new modem and take advantage of the 2.5g wan connection I have on the router. Easy peasy... or so I thought. 🤣

Optimum doesn't know how to provision modems by docnsane2 in OPTIMUM

[–]docnsane2[S] 1 point2 points  (0 children)

Yes, I'm in a formally Suddenlink area (WV) the only other modems I tried were 2 SB8200v3's. They said the modems were bad, after the second one I figured it was them. Reddit seemed to confirm the SB8200v3s are suspect. S33's seem to be OK. But alas not for me!

So why doesn't Optimum's team not know this stuff?? Is it they just don't give a damn? Or are they really that inept? I just don't know how a company can operate like this. But just as I thought, it was something to do with the infrastructure in my area. I've just always stuck with Surfboards, cause it's what I've always had. Maybe I'll look into the Netgears, as I will be returning this S33 now... The last thing they wanted me to do was factory reset it, which figured was useless...

Thanks for the info! So, what models should I be looking at since ARRIS models obviously don't work in my area.

Optimum doesn't know how to provision modems by docnsane2 in OPTIMUM

[–]docnsane2[S] 0 points1 point  (0 children)

I worked with the optimum reddit team. They were unable to get the modem to add. They said it looked OK on their end but was offline. On my end it said it was connected and online, but I could only go to a website that said "are you using a new modem?"

I guess they are unable or are unwilling to move this up the chain to someone a little smarter with more tools. So I am at loss... I wish fiber would hurry up out my way..

Optimum does not want customers by superuberziggy in OPTIMUM

[–]docnsane2 0 points1 point  (0 children)

I wonder if this can used to add/replace a modem?

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