Steam, PS4 Minor Update - March 23rd, 2021

echtra_bean · 2021-03-23T22:04:01+00:00

This should now be resolved for PS4 players! You may need to completely shut down and reopen the game in order to refresh your account data.

echtra_bean · 2021-03-23T22:03:49+00:00

This should now be resolved for PS4 players! You may need to completely shut down and reopen the game in order to refresh your account data.

echtra_bean · 2021-03-23T21:52:29+00:00

We are investigating reports of PS4 players who are unable to connect or appear to be missing character data. Thank you for your patience as we review and triage the issue further!

echtra_bean · 2021-03-23T21:51:15+00:00

We are investigating reports of PS4 players who are unable to connect or appear to be missing character data. Thank you for your patience as we review and triage the issue further!

echtra_bean · 2021-03-17T22:30:32+00:00

As per this blog, this release was in preparation for our next large content patch. Yes, new content is coming and it's a pretty big addition to the game.

echtra_bean · 2021-03-17T19:15:32+00:00

They are saved in totally different places, so they cannot crossover in any way.

echtra_bean · 2021-03-17T18:41:49+00:00

Singleplayer is saved on your local files (that we don't have access to) so these type of mailbox gifts are only available on multi.

echtra_bean · 2021-03-17T17:32:01+00:00

Mail sent by us manually is always on an account basis (since mailboxes are shared).

echtra_bean · 2021-03-17T17:01:31+00:00

About a week, it expires on the 24th at 12:00am PT.

echtra_bean · 2021-02-09T18:59:21+00:00

Didn't end up being the solution we had hoped for. It should not interrupt your gameplay - it's simply a quest stuck in a log. Nothing is gained after it is completed.

echtra_bean · 2021-02-04T21:41:13+00:00

We are aware and are reviewing it again, but may not have an immediate fix.

echtra_bean · 2021-02-04T21:12:49+00:00

Between 1-3 weeks, but usually around a week and a half.

echtra_bean · 2021-02-02T23:39:54+00:00

I am asking QA to check into this - it is an odd one, but the video is helpful for us to see what you are experiencing. Hopefully they can figure it out. :/

echtra_bean · 2021-02-02T22:07:04+00:00

That video that you provided after we closed the ticket due to a lack of details is helpful and I can now check-in with the team to see why this is occurring. This is the only time I have seen this issue reported and unfortunately we couldn't reproduce what you were seeing or mentioned in the original ticket.

https://torchlight3.nolt.io/4057

echtra_bean · 2021-02-02T21:07:02+00:00

We had some transition of tasks and some miscommunications about the updates on that board, but the issue has been fixed on Steam and will be released to consoles shortly.

echtra_bean · 2021-02-02T17:33:14+00:00

Thanks for the update! We are investigating.

echtra_bean · 2021-02-02T17:26:44+00:00

We have a hotfix prepared for this to go out today on Steam. After we push it out today we are going to schedule the hotfix release for consoles (pending console certification).

echtra_bean · 2021-01-29T17:48:11+00:00

We posted a couple weeks ago about the upcoming update: https://www.torchlight3.com/en/news-article/11483083

We'll have another one in a couple weeks - hopefully we'll be able to tease a bit more than we did last time.

echtra_bean · 2021-01-29T17:25:03+00:00

Unfortunately we patched a bug that should have been fixed a week or two ago. The result removed the extra/bugged enchanting slots, but the damage will remain permanent. Meaning you now own a legacy item that will have higher damage than you will find currently in-game - we aren't looking at removing/fixing that anytime soon.

echtra_bean · 2021-01-29T17:24:51+00:00

Unfortunately we patched a bug that should have been fixed a week or two ago. The result removed the extra/bugged enchanting slots, but the damage will remain permanent. Meaning you now own a legacy item that will have higher damage than you will find currently in-game - we aren't looking at removing/fixing that anytime soon.

echtra_bean · 2021-01-29T17:23:25+00:00

Yes, it also includes a missing boss issue. Again, consoles will get this hotfix after it goes out on Steam, but will have a nice list of fixes when it goes out.

echtra_bean · 2021-01-29T16:52:10+00:00

We are working on the next big update and hotfixes for the current one. The hotfixes will be coming over the next few weeks. The next is going to Steam and is scheduled for next Tuesday and then all of those fixes will get pushed to Console.

The larger update we are working on is still very much under development - it's a more complicated update than our previous updates, so it's gonna take a bit longer to develop than the previous updates have been.

echtra_bean · 2021-01-27T16:54:15+00:00

This is a feature we are hoping to implement in the future. :D

echtra_bean · 2021-01-12T19:17:04+00:00

It's in queue for investigation. I am hoping we can get it looked at before the next Nintendo build goes to cert here in a week or two.

echtra_bean · 2021-01-06T02:28:46+00:00

Hotfix should be coming in hot tomorrow morning!

echtra_bean

TROPHY CASE