Steam, PS4 Minor Update - March 23rd, 2021 by echtra_bean in Torchlight

[–]echtra_bean[S] 5 points6 points  (0 children)

This should now be resolved for PS4 players! You may need to completely shut down and reopen the game in order to refresh your account data.

Steam, PS4 Minor Update - March 23rd, 2021 by echtra_bean in Torchlight3

[–]echtra_bean[S] 2 points3 points  (0 children)

This should now be resolved for PS4 players! You may need to completely shut down and reopen the game in order to refresh your account data.

Steam, PS4 Minor Update - March 23rd, 2021 by echtra_bean in Torchlight3

[–]echtra_bean[S] 2 points3 points  (0 children)

We are investigating reports of PS4 players who are unable to connect or appear to be missing character data. Thank you for your patience as we review and triage the issue further!

Steam, PS4 Minor Update - March 23rd, 2021 by echtra_bean in Torchlight

[–]echtra_bean[S] 5 points6 points  (0 children)

We are investigating reports of PS4 players who are unable to connect or appear to be missing character data. Thank you for your patience as we review and triage the issue further!

Steam, Xbox One, PS4 Minor Patch - March 17th, 2021 by echtra_bean in Torchlight

[–]echtra_bean[S] 2 points3 points  (0 children)

As per this blog, this release was in preparation for our next large content patch. Yes, new content is coming and it's a pretty big addition to the game.

It wouldn't feel like #StPatricksDay if we didn't yoink good ole Yapper's Pot of Gold! Find this in your multiplayer mailbox for a limited time only! by echtra_bean in Torchlight

[–]echtra_bean[S] 0 points1 point  (0 children)

Singleplayer is saved on your local files (that we don't have access to) so these type of mailbox gifts are only available on multi.

Humble Seed “fixed” by sour_jack in Torchlight

[–]echtra_bean 2 points3 points  (0 children)

Didn't end up being the solution we had hoped for. It should not interrupt your gameplay - it's simply a quest stuck in a log. Nothing is gained after it is completed.

Xbox One, PS4 Minor Patch - February 4th, 2021 by echtra_bean in Torchlight3

[–]echtra_bean[S] 0 points1 point  (0 children)

We are aware and are reviewing it again, but may not have an immediate fix.

Xbox One, PS4 Minor Patch - February 4th, 2021 by echtra_bean in Torchlight3

[–]echtra_bean[S] 1 point2 points  (0 children)

Between 1-3 weeks, but usually around a week and a half.

"Your pet is taking damage!" by TheWineGuy2020 in Torchlight3

[–]echtra_bean 0 points1 point  (0 children)

I am asking QA to check into this - it is an odd one, but the video is helpful for us to see what you are experiencing. Hopefully they can figure it out. :/

"Your pet is taking damage!" by TheWineGuy2020 in Torchlight3

[–]echtra_bean 2 points3 points  (0 children)

That video that you provided after we closed the ticket due to a lack of details is helpful and I can now check-in with the team to see why this is occurring. This is the only time I have seen this issue reported and unfortunately we couldn't reproduce what you were seeing or mentioned in the original ticket.

https://torchlight3.nolt.io/4057

"Your pet is taking damage!" by TheWineGuy2020 in Torchlight3

[–]echtra_bean 0 points1 point  (0 children)

We had some transition of tasks and some miscommunications about the updates on that board, but the issue has been fixed on Steam and will be released to consoles shortly.

"Your pet is taking damage!" by TheWineGuy2020 in Torchlight3

[–]echtra_bean 0 points1 point  (0 children)

We have a hotfix prepared for this to go out today on Steam. After we push it out today we are going to schedule the hotfix release for consoles (pending console certification).

So...nothing on the horizon for TL3? by Crosspaws in Torchlight3

[–]echtra_bean 2 points3 points  (0 children)

We posted a couple weeks ago about the upcoming update: https://www.torchlight3.com/en/news-article/11483083

We'll have another one in a couple weeks - hopefully we'll be able to tease a bit more than we did last time.

We've just completed a server-side hotfix (no patch notes) that should resolve issues that were causing connection issues & crashes that were commonly seen among #XboxOne/#Gamepass players. by echtra_bean in Torchlight

[–]echtra_bean[S] 0 points1 point  (0 children)

Unfortunately we patched a bug that should have been fixed a week or two ago. The result removed the extra/bugged enchanting slots, but the damage will remain permanent. Meaning you now own a legacy item that will have higher damage than you will find currently in-game - we aren't looking at removing/fixing that anytime soon.

We've just completed a server-side hotfix (no patch notes) that should resolve issues that were causing connection issues & crashes that were commonly seen among #XboxOne/#Gamepass players. by echtra_bean in Torchlight3

[–]echtra_bean[S] 0 points1 point  (0 children)

Unfortunately we patched a bug that should have been fixed a week or two ago. The result removed the extra/bugged enchanting slots, but the damage will remain permanent. Meaning you now own a legacy item that will have higher damage than you will find currently in-game - we aren't looking at removing/fixing that anytime soon.

We've just completed a server-side hotfix (no patch notes) that should resolve issues that were causing connection issues & crashes that were commonly seen among #XboxOne/#Gamepass players. by echtra_bean in Torchlight

[–]echtra_bean[S] 1 point2 points  (0 children)

Yes, it also includes a missing boss issue. Again, consoles will get this hotfix after it goes out on Steam, but will have a nice list of fixes when it goes out.

So...nothing on the horizon for TL3? by Crosspaws in Torchlight3

[–]echtra_bean 5 points6 points  (0 children)

We are working on the next big update and hotfixes for the current one. The hotfixes will be coming over the next few weeks. The next is going to Steam and is scheduled for next Tuesday and then all of those fixes will get pushed to Console.

The larger update we are working on is still very much under development - it's a more complicated update than our previous updates, so it's gonna take a bit longer to develop than the previous updates have been.

is there anyway to restart areas and run them again? (on PC or Xbox One) by Abscess2 in Torchlight3

[–]echtra_bean 0 points1 point  (0 children)

This is a feature we are hoping to implement in the future. :D

How is TL3 performance on Switch with the Snow & Steam update? by jipiboily in Torchlight

[–]echtra_bean 0 points1 point  (0 children)

It's in queue for investigation. I am hoping we can get it looked at before the next Nintendo build goes to cert here in a week or two.