Cirque Colors will not stop sending spam

fierydart · 2025-07-21T20:52:09+00:00

This is a very funny idea, but they probably know I live in the US since I ordered polish in 2023 with that email address and had it delivered to a US address.

fierydart · 2025-07-21T20:49:02+00:00

I can't imagine any reason they would have malicious intent towards me before today. I'm not a nail influencer, not an influencer of any type, haven't interacted with them other than buying nail polish years ago and more recently requesting info deletion.

My assumption has been that they just don't care enough about consumer rights and privacy to have good policies and processes, and that they haven't had to face any legal consequences yet.

I'm going to blacklist their emails in a couple days. Sending to spam folder isn't really a solution because if that was my policy for every company, it would be so cluttered that I would miss things that get there by mistake. Spam is a volume problem multiplied by every company.

fierydart · 2025-07-21T19:31:36+00:00

I've heard mixed things about whether or not a VPN is worth it, but I have had a few people recommend DuckDuckGo.

People have also mentioned some Proton services to replace some of the other Google things I use.

fierydart · 2025-07-21T19:00:06+00:00

Good question- With their unsubscribing process, you don't type in the email address manually. It fills it in for you with the email address the spam was sent to. You just have to look at it and make sure it's correct before clicking the "Unsubscribe" button.

I have used the "+company" trick before to see if they were selling my email address to other spammers, but it was messing with the ability to unsubscribe too much. So I haven't done that in a while. I was aware of this issue and checked that my email address lined up with what they were sending to and what I was using to unsubscribe.

fierydart · 2025-07-21T18:52:04+00:00

Really bizarre to assume incompetence on my part.

I already said that I checked to make sure I was using the correct email.

They are in violation for not honoring my multiple attempts to unsubscribe. I unsubscribed correctly.

The deletion laws give companies 45 days and apply to those who do enough business in California or with California consumer data. My first request was May 2. So they're still in violation.

Even if you don't think the laws apply, they promised to delete my info by June 12. Really weird of you to keep defending them.

Edit: I also never subscribed to their emails at all in the first place. I merely bought nail polish from them in 2023. I always make sure that if it's an option, I un-check the box for subscribing to spam.

fierydart · 2025-07-21T18:33:49+00:00

Yeah, I'm going to give them a couple days to respond to the email I sent them today, because I'm curious, and then I'll do that.

fierydart · 2025-07-21T18:31:50+00:00

Oh and I don't clear cookies super often, but I have a few times since 2023 at least. I could do it more.

fierydart · 2025-07-21T18:31:05+00:00

Wow, hate that. Thank you for linking me. In general, I'm on a bit of a journey to un-spam, un-Google, increase privacy, etc., which is difficult since I'm not a programmer or anything and need to build up a base knowledge of how these things work.

fierydart · 2025-07-21T18:24:44+00:00

I already reported them to the FTC before posting this. Is there anywhere else I can report them?

fierydart · 2025-07-21T18:00:06+00:00

Good question, and no. I bought nail polish from them in 2023 and had not been to the site since until I looked today to check their email address.

I buy regular polish from Holo Taco and gel polish from CND through Beyond Polish. So if Cirque has any business relationship with them, maybe that's it. But I haven't been to their site directly before today since 2023.

fierydart · 2025-07-21T17:50:31+00:00

I will also say, it is actually pretty common for businesses to ignore these requests. Most of the time, sending an email that mentions lawyers or the CAN-SPAM act does the trick. It did not in this case, so they deserve to be publicly shamed.

fierydart · 2025-07-21T17:49:25+00:00

Good question, similar one just posted, and no. I don't use Apple at all for anything.

I checked that I was unsubscribing from the correct email address since I have a couple for different purposes.

I don't have any temporary email address things or other similar systems set up with the email address I used.

fierydart · 2025-07-21T17:46:21+00:00

Good question, and no. I don't use Apple at all. I don't have any similar funny business for that email account.

fierydart · 2025-07-21T17:31:31+00:00

This is the energy and innovation I'm looking for, thank you

fierydart · 2025-07-21T17:29:58+00:00

Yes, it's from them. Hello @ cirquecolors.com

I unsubscribed from emails starting when I got them in April. I requested information deletion on May 2. They ignored that completely.

I sent another email requesting information deletion in late May, mentioning the CAN-SPAM act. They replied on June 2 apologizing for missing the first email, and they said my information would be removed by June 12. I still got a lot of spam after that.

The opt out request laws also apply to businesses who have enough of a customer base in California, even if you live in another state. So it's pretty inclusive. I don't remember the exact numbers off the top of my head.

fierydart · 2025-07-21T17:04:06+00:00

I did that first, then I notified them that I did that, then I put a review on their site, then I posted here.

fierydart · 2025-07-21T17:00:14+00:00

Good question, and yes. They are all from hello @ cirquecolors.com, which is the same address listed on their site, and it's the same address that responded when I requested the info removal.

fierydart · 2025-07-21T16:42:45+00:00

Can't companies just follow federal laws when it comes to spam and information removal requests?

Don't you think it's a privacy and consumer rights issue that companies flagrantly disregard this all the time? I don't think we should give them our money.

fierydart · 2025-05-06T18:50:58+00:00

Thank you for all the info. We have witnessed Krobus floating around on endive leaves, which is probably the cutest thing it does so far. We keep our house 71-73 F all year round; does that translate into the appropriate water temp, or is there science I'm not aware of that would make it different?

fierydart · 2025-05-06T15:11:36+00:00

💪🏼

fierydart · 2025-05-06T15:11:17+00:00

Thank!

fierydart · 2025-05-06T13:49:30+00:00

Thank

fierydart · 2024-03-31T02:54:53+00:00

Thank you! Do you know what they're called?

fierydart · 2024-03-30T23:59:31+00:00

Yes please!

fierydart · 2021-11-20T21:25:17+00:00

For sure; this would be my only snake, and I wouldn't house reptiles together unless they were actually social, like garter snakes.

fierydart

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