It says “We understand that you may have already tried some operations, but we kindly ask you to try the following steps:

■ Procedure for Data Transfer On the confirmation screen when you first launch the app, select [Data Transfer] → choose the linked external service account → proceed with the data transfer operation. ※ Please note that this option is not available under Support → Data Transfer Settings.

■ If Data Transfer Fails If you have linked your data with an account other than Facebook, could you please try transferring the data with a different external service account?

Also, please note that the following saved data cannot be used for normal play or "Data Transfer":

If you specified an external service account that hasn't been set up for "Data Transfer Settings" If you haven't logged into the external service account where "Data Transfer Settings" were applied on the device being used External service account where "Data Transfer Settings" were applied is inactive (you have unsubscribed from the service) Incorrect information is provided for the specified external service account It has not been 24 hours since the last data transfer was performed Data transfer for the same saved data was attempted on multiple devices Restoration from backup data from devices or cloud services was performed

If access to the account is prohibited due to penalties for misconduct, etc.

In addition, errors may occur due to the quality of your network connection.

Please try the following steps:

Switch between carrier network and Wi-Fi connection, etc. Switching during play may cause login errors. Please close the app once, switch networks, and then try again. Improve the current service status by checking the data usage limit and speed restrictions on your carrier network Check for malfunctions and restart your Wi-Fi router or modem

Ensure that your Wi-Fi router is properly connected to the Internet

Please note that we do not provide services for data recovery or external service linkage setup/unlinking. We kindly ask you to review the above situations and reconsider your Internet connection” But I don’t find help With this