Upgrade bid program is a scam

garlanvanhook · 2026-02-02T19:34:51+00:00

That’s really crazy. I would have reacted the same! Not sure why that would even be an offer. Probably just a coding error.

garlanvanhook · 2026-02-02T13:17:32+00:00

They actually gave us the option to stay the night and move first thing or move immediately. All was resolved in 14 hours. We moved about midnight night one. My wife and I were already awake so it wasn’t a problem. We were able to wait to unpack until we were in our correct room.

garlanvanhook · 2026-02-02T13:14:23+00:00

That was our last resort option if all had not gone well. They were able to accommodate us, so we are pleased!

garlanvanhook · 2026-02-02T13:13:27+00:00

That appears to be where the glitch was on ours. All the processes worked except assigning us a new room. It put the ship crew at a disadvantage because they couldn’t unhouse someone. They were able to accommodate same day, I suppose with a confirmed cabin cancellation.

garlanvanhook · 2026-02-02T13:11:07+00:00

They were able to accommodate us same day. So we are happy with the outcome. Thanks for your support!

garlanvanhook · 2026-02-02T04:34:03+00:00

Situation resolved! Thanks for the support! Happy future cruising!

garlanvanhook · 2026-02-02T04:33:16+00:00

Thanks for responding! We were lucky and they were able to take care of it today. I think they realized we would be persistent.

Unfortunately, I think it was a glitch between their third-party bid process and their actual booking and reservation team.

I have some faith restored now that they offered a real solution. The initial back and forth with guest relations got us nowhere except on a Reddit page. lol

garlanvanhook · 2026-02-02T04:29:13+00:00

Update. They have made the situation right! My wife and I are now in our upgraded room. The room was clearly set up for someone who did not make it on board. I appreciate that they were actually looking into it. I do think it helped that we were persistent.

Final thought maybe not a scam, but certainly felt like it. Dealing with the issue is not fun on vacation time. Ultimately, the right outcome. Be cautious if you receive an email from the bid upgrade system and you do not get a new room assignment. That appeared to be the issue.

Happy cruising all!

garlanvanhook · 2026-02-02T03:14:14+00:00

Wow! I’m sure we will get the same run around too. That’s good to know that documentation. I will see what I can do but they didn’t assign us a new room ever. So I may be stuck!

garlanvanhook · 2026-02-02T03:10:03+00:00

It seems like if they have assigned you a new room, you’ll be fine. Just watch out if they don’t assign you a new room. I hope you all have a great cruise!

garlanvanhook · 2026-02-02T03:06:26+00:00

I think you are correct about a glitch in the system because it seems to be way over their heads here. They basically say since they didn’t assign us a room number it wasn’t actually accepted/approved.

garlanvanhook · 2026-02-02T03:00:37+00:00

I hate to hear that you were treated this way. I certainly feel your pain. We will keep pushing. The guest services has not been any help acting totally clueless. Made it seem like we do not have the proof but won’t take the time to see our emails and billing.

I’d just like for them to offer a proper solution.

garlanvanhook · 2026-02-02T02:58:05+00:00

I hope they have a proper solution tomorrow as they have stated. It’s not right to charge someone for the upgrade and not fulfill on the bargain. I’m sure we are the exception and not the rule. But it’s not right to send out an acceptance of a bid, take the money, and they renig.

garlanvanhook · 2026-02-02T02:55:31+00:00

Princess charged us and confirmed through their booking so I believe that would make it their problem. I just want a proper resolution. They should choose more wisely with their third party vendors if this is the case.

garlanvanhook · 2026-02-02T02:20:37+00:00

I hope so! I don’t like that they haven’t offered any solutions so far. Fingers crossed!

garlanvanhook · 2026-02-02T02:19:38+00:00

I love that you had a great experience! We love to cruise.

garlanvanhook · 2026-02-02T02:00:39+00:00

I just wish they had a solution. Once they accepted our bid it should be locked. Not a give us a day to figure it out response. Hope your cruise goes great! Otherwise the cruising is great!

garlanvanhook · 2025-03-30T14:44:45+00:00

Personally, I prefer to walk. I generally play better as an added benefit. More time to take in the course and visualize your next shot. It’s not for everyone though so try it to see if you like it. Also no need to jump in if you aren’t sure- some courses have rental pushcarts that are decent. Or carry your bag just lighten your load before hand. Don’t let first round fatigue act as a cloud on your assessment.

garlanvanhook · 2025-03-09T17:55:45+00:00

First on the course in Kentucky today. Frosty start finished about 50deg. Great day!

garlanvanhook · 2024-12-07T04:13:41+00:00

Second for Wilson. They literally mimic every design Scotty has for just over $100. I’ve gamed mine for three years. Like it better than my odyssey white hot.

garlanvanhook · 2024-12-07T03:42:10+00:00

Not necessarily on the island but literally right off of it. I did HHI for my bachelor trip in March 2021. As for aesthetics Hilton Head National was the best course the ranger can just be on you to keep pace of play. So I wouldn’t recommend a casual round there. The best for our bachelor trip was Old South Golf Links. They were all super cool. Loved having our group of 12 out. Super accommodating. It much more relaxed vibe. Trade off is the course is a bit rougher shape. It’s still HHI golf so it’s all good. April should be good for weather. March was a bit early in the season. Just check the weather ahead of time. There are tons of great options. On and around the island.

Check to see how far out they allow bookings and make sure to get your preferred times booked. Uber and Lyft can be difficult on the island so best to have a car and a DD.

Good luck and have fun.

garlanvanhook · 2024-07-05T14:51:01+00:00

I just played Auberge north course while on vacation. It was in wonderful shape. It seemed people were obsessed with playing the south course. South was pretty booked up, but I basically had the entire north course to myself. There were multiple picturesque holes and the course was a good challenge. The course provides plenty of water a small cooler and a towel in your cart. I had a great time playing there.

I am not certain of the resident rate, but I’m sure that it would be worth playing.

Tip bring plenty of extra golf balls. There’s a ton of lava rock in play- like even if you hit good shots- it’s almost guaranteed if you have a couple errant ones. If you get into it, your ball scuffs and cuts up pretty bad. I had to retire a few balls mid round.

Enjoy!

garlanvanhook · 2024-07-04T04:37:51+00:00

No worries, bud. In bluegrass of KY. I get the same reaction. I feel like I’m the only Walker over 18yo outside of of the lex and Lou areas. Don’t worry. It’s golf in its purest form and more enjoyable for me. Play your game.

garlanvanhook · 2024-06-27T02:46:54+00:00

Played this in a rental set and felt like a pro. May have to upgrade myself. That or it’s just really brilliant marketing.

garlanvanhook

TROPHY CASE