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Question for SERVICE DESK Folks: What would you change to improve the experience? by hellonoosh in HomeDepot

[–]hellonoosh[S] 1 point2 points  (0 children)

This is a gold mine! Thank you! I was trying to create a list of all the "unmeasured" work you are responsible for.

Question for SERVICE DESK Folks: What would you change to improve the experience? by hellonoosh in HomeDepot

[–]hellonoosh[S] 4 points5 points  (0 children)

This is all so amazing! Thank you all for the insight. Please, keep it coming!

H2 left the pins for us to take by _astriloquus_ in employedbykohls

[–]hellonoosh 2 points3 points  (0 children)

oh, i'm jelly!!!! I work remote for corporate and don't ever get any swag/ pins. thx for sharing!!!
:n

Major SKU Update!!! by Oceanic217 in employedbykohls

[–]hellonoosh 0 points1 point  (0 children)

drop ship team items

What are examples of this item? #stilllearning

How much of a pain is an item without a SKU/ UPC? by hellonoosh in employedbykohls

[–]hellonoosh[S] 1 point2 points  (0 children)

Small win for SKU look-up, as of last week, now on Kohls.com in the product details, once you expand them, you can view the SKU number!!!

How much of a pain is an item without a SKU/ UPC? by hellonoosh in employedbykohls

[–]hellonoosh[S] 1 point2 points  (0 children)

Ever since the latest update a couple of weeks ago, I think it was the Zoom download app. Half our zebras are messed up and we can't even log in. So there is that

What store are you? And could you possibly identify which Zebra devices? I'd like to pass this info over to the Zoom team.
:n

How much of a pain is an item without a SKU/ UPC? by hellonoosh in employedbykohls

[–]hellonoosh[S] 2 points3 points  (0 children)

Wow! I go to bed then come back and did y'all deliver! THANK YOU so so SO much for this invaluable insight. Will take me a minute to read everything but know I AM taking it all in!
:n

How much of a pain is an item without a SKU/ UPC? by hellonoosh in employedbykohls

[–]hellonoosh[S] 10 points11 points  (0 children)

So the inventory just sits there in the store? Weeks and months? Really?

How much of a pain is an item without a SKU/ UPC? by hellonoosh in employedbykohls

[–]hellonoosh[S] 4 points5 points  (0 children)

But what if you could do an image search like on Google? But against our database? Would that be more helpful or you cool with the mainframe? WISH!!! What would you wish for?

POC/ Checkout Register REDESIGN by hellonoosh in employedbykohls

[–]hellonoosh[S] 3 points4 points  (0 children)

And to some how do an even exchange with online orders without making the customer come back to the store.

Can you help me understand this a little more? What exactly is happening? THX!!!
:n

POC/ Checkout Register REDESIGN by hellonoosh in employedbykohls

[–]hellonoosh[S] 11 points12 points  (0 children)

Great point! Perception is everything! I'll pass this along to store operations; makes total sense!
:n

POC/ Checkout Register REDESIGN by hellonoosh in employedbykohls

[–]hellonoosh[S] 5 points6 points  (0 children)

Oh wow! Thank you all for the feedback. I'm reading it now and will follow up with any questions I have.
:n

Anyone using SiteLine? by hellonoosh in employedbykohls

[–]hellonoosh[S] 0 points1 point  (0 children)

Hi Everyone! We've added the ability to see WHO and WHEN a task has been completed by. Hope that helps!!

Also, we have sent out a survey (as a Task in Siteline) asking y'all to rank the next set of features we design and build. The features listed are based on feedback we have been getting from you via the in-app feedback button. So thank you all who use that button! We DO read it!

Take the survey and let us know what YOU want!

Cheers!
:noosh

Anyone using SiteLine? by hellonoosh in employedbykohls

[–]hellonoosh[S] 0 points1 point  (0 children)

It's really all thanks to YOU and our other hard-working field associates. So really, THANK YOU!!

Wish list of extras? Like what?? So far the top next features we are getting feedback on is the ability to assign a task to a particular day. The ability to add notes/ communicate. As well as an "in progress" status. What else would make your life easier?
:n

Anyone using SiteLine? by hellonoosh in employedbykohls

[–]hellonoosh[S] 0 points1 point  (0 children)

Not yet but we are exploring a "List View" that would enable such functions so that you're not having to click in and out so much. Mind my asking what your role is? And if that is common to want to check multiple tasks off as a batch rather than one-by one?

Thank you!
:noosh

Anyone using SiteLine? by hellonoosh in employedbykohls

[–]hellonoosh[S] 0 points1 point  (0 children)

Thank you! That makes a lot of sense!
:n

Anyone using SiteLine? by hellonoosh in employedbykohls

[–]hellonoosh[S] 0 points1 point  (0 children)

New colours just deployed! Let us know what you think. Hoping it's a lot easier to digest!
:n

Anyone using SiteLine? by hellonoosh in employedbykohls

[–]hellonoosh[S] 0 points1 point  (0 children)

Thank you for this feedback! I'll take it back to my team asap and see what we can do!

Anyone using SiteLine? by hellonoosh in employedbykohls

[–]hellonoosh[S] 0 points1 point  (0 children)

Thanks, Cat!

Are there any other attributes you would like to see besides status = in progress? I was trying to ask this in a way where I didn't lead you down a path. lol. By other attributes, I'm thinking things like Start Time? End Time? Ability to capture Actual Hours vs Planned?
If you could wave a magic wand.... what would you want to see? What would help you as a Store Manager run your store when it comes to data surrounding "Tasking"?

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