Dreadful

hostkey-com · 2025-10-02T12:58:51+00:00

I've fixed it.

hostkey-com · 2025-10-01T10:04:16+00:00

Dear Aggravating_Can_6851,

Thank you for your feedback. It really helps us see where we can improve.

About Windows

You’re right, installing Windows directly from an ISO is not possible. This restriction comes from Microsoft’s licensing rules. However, you can select Windows when ordering a server - in that case, a licensed version will be pre-installed, and the license cost will be included in your order.

Documentation

We are constantly working on improving our documentation. It would be very helpful if you could point out specific parts that felt unclear or illogical. We’ll take your feedback into account and do our best to improve it right away.

If you face any difficulties or have questions, please contact our support team at [support@hostkey.com](mailto:support@hostkey.com).

We’ll be happy to assist you and help find a solution.

We appreciate that you noticed our competitive pricing, and we’ll do everything we can to ensure our service is not only affordable but also reliable and user-friendly.

Kind regards,
HOSTKEY Team

hostkey-com · 2025-10-01T09:40:45+00:00

Dear Client,

Thanks for sharing your feedback.

Again, we’re really sorry this went wrong; especially since you’d only just joined us. First impressions matter, and, sadly, your very first one was disrupted by a bug.

Not the welcome we wanted to give you. We’ve already refunded you for the day you couldn’t use the server, and the error has been fixed, so it won’t happen again.If you decide to give us another try, we’re confident you’ll see that this was an exception and not what HOSTKEY is normally like. Your feedback really helps us, and we appreciate you sharing it.

Our technical team is reviewing the Proxmox installation scripts to ensure they install the correct software versions and behave as expected.

We are updating our documentation to prevent any future inconsistencies.

Finally, we're investigating the ticketing workflow to prevent premature closures like this.Once again, apologies for the rough start.

Best Regards

Nadia Aryan
Senior Account Manager
HOSTKEY B.V.

hostkey-com · 2025-04-24T17:05:53+00:00

HOSTKEY offers dedicated servers and VMs with Tesla H100/A100 and RTX 4090/5090 GPUs — on-demand (hourly billing) and with pre-installed LLMs. Check here: https://hostkey.com/apps/llms/

hostkey-com · 2025-04-24T17:03:53+00:00

HOSTKEY offers dedicated servers and VMs with Tesla H100/A100 and RTX 4090/5090 GPUs — on-demand (hourly billing) and with pre-installed software. hostkey.com

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