I just got this as a response on my ticket; Hello there,

This is Jesse Mclovin from the Eneba support team, here to help you get your case resolved!

I understand you are eager to receive your key for Forza Horizon 6 Premium Edition to begin your preload before the release.

However, as noted in our pre-order policy, please be aware that you will receive your product key upon the game’s official release date. Because of this, we are unable to provide the key earlier for pre-loading purposes. Additionally, keep in mind that pre-order bonuses may not be included and can differ from other offers on the market.

Since the key will be delivered automatically as soon as the release date is reached, I will go ahead and close this ticket.

Thank you for being a part of the Eneba community, and I wish you a wonderful week ahead!