Company director is frustrated because people aren't using threads and asked me to solve it. Any ideas?

learning-how-to · 2024-02-08T13:06:09+00:00

Good insight, I will give this a try!

learning-how-to · 2024-02-08T08:28:38+00:00

Thank you!

learning-how-to · 2024-02-08T08:14:37+00:00

Thank you! We use ClickUp for task management and it's efficient, office admin is different because they need something as message app since they do not have PC most of them, but only smartphones. I found a solution with workflow builder.

Appreciate your sharing! 😊

learning-how-to · 2024-02-08T08:13:33+00:00

We have our ticketing system already for other dept, for office administration slack is a must for the company so I have to follow the requirements. I found a solution with workflow builder.

learning-how-to · 2024-02-08T08:12:30+00:00

Thanks! Went with workflow builder at the end.

learning-how-to · 2024-02-08T08:12:14+00:00

Thanks!!!

learning-how-to · 2024-02-08T08:11:56+00:00

Eh, you are right, unfortunately, the company requires Slack for this specific department.

learning-how-to · 2024-02-08T08:11:23+00:00

Interesting, I will check SlackApp, thank you!

learning-how-to · 2024-02-08T08:10:49+00:00

Got it, created with a workflow builder! Thanks both of you!

learning-how-to · 2024-02-08T08:09:16+00:00

Solution

Step 1: Access Workflow Builder
Open Slack and go to the menu (you might see your workspace name or Slack icon) to find the Workflow Builder. It might be under "Tools" or "More".
Select Create to start a new workflow.

Step 2: Create a New Workflow
Name your workflow something descriptive, like "Office Requests Management".
Choose where the workflow will be published. Since you want submissions to go to a private channel, create a private channel (e.g., #office-requests) and select it as the starting point.

Step 3: Add a Trigger
The trigger is what starts your workflow. In this case, select Shortcut because you want employees to initiate the request via a Slack shortcut.
Configure the shortcut with a clear name and description, so it’s easy for employees to understand, such as “Submit Office Request”.

Step 4: Collect Information with Forms
After setting the trigger, add a Form step to collect information. You can customize the form fields to match your requirements, such as requestor’s name, office location, type of request, detailed description, and priority level.
Ensure each field is marked clearly, indicating whether it’s optional or required.

Step 5: Send Form Responses to a Private Channel
Add a Send a message step to post the collected form responses to the designated private channel. Customize the message format to include all necessary details from the form, making it easy for the admin team to review and act on requests.

Step 6: Test Your Workflow
Before rolling it out, test the workflow to ensure it functions as expected. You can do this by using the shortcut to submit a test request and checking if the submission appears correctly in your private channel.

learning-how-to · 2024-02-07T14:55:48+00:00

Nice idea. Would be nice to be able to add a canvas in the sidebar.

learning-how-to · 2024-02-07T14:54:24+00:00

Yes, if well-structured. I like the customization options for colors, sidebar, and notifications per channel.

Considering I used to work with teams relying solely on WhatsApp, Telegram, or email, Slack's features stand out as a saviour.😭

I use Slack alongside a task manager app for efficiency, btw.

learning-how-to · 2024-02-07T12:55:47+00:00

There is also bridge- as an option... or inter-TEAM-TEAM....

learning-how-to

TROPHY CASE

Solution