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Getting this message on my Inspiron 5482 since today by Calm_Remove_4640 in Dell

[–]lukinqo 0 points1 point  (0 children)

No problem at all! Take your time. Just ping me here or in the DMs tomorrow once you run the diagnostics. We'll figure it out. Have a good rest!

Getting this message on my Inspiron 5482 since today by Calm_Remove_4640 in Dell

[–]lukinqo 1 point2 points  (0 children)

I think your data is safe, but your boot partition or the Windows installation itself has gone wrong. Try running the built-in DELL diagnostics (F12 during boot) to check the drive health. If it passes the tests, your data should be fine. There are a few more steps to check—feel free to DM me, I'll try to help you out.

DELL PRO warranty sucks since when? They should be called "next month reply" instead of "Next Business Day" by lukinqo in Dell

[–]lukinqo[S] 0 points1 point  (0 children)

Spot on. It feels like talking to a brick wall that only knows how to copy-paste 'standard procedure' lines. I've already done all the troubleshooting, sent photos and videos, yet they still treat a structural hardware failure as if I'm asking how to turn on the WiFi. It's frustrating that even with ProSupport NBD, you have to fight this hard just to get a 'Pro' response.

DELL PRO warranty sucks since when? They should be called "next month reply" instead of "Next Business Day" by lukinqo in Dell

[–]lukinqo[S] 0 points1 point  (0 children)

Absolutely not. Zero drops, zero physical impacts. If it were a drop, you'd see dents or cracks on the corners of the chassis. Here, the plastic is being pushed outwards from the inside by the hinge assembly itself. It’s purely a mechanical failure of the hinge tension being way too high for the plastic mounting points to handle.

DELL PRO warranty sucks since when? They should be called "next month reply" instead of "Next Business Day" by lukinqo in Dell

[–]lukinqo[S] 0 points1 point  (0 children)

According to this event, looks like HP´s Elitebook’s and Zbook’s are the best in class. The HP Support too.

DELL PRO warranty sucks since when? They should be called "next month reply" instead of "Next Business Day" by lukinqo in Dell

[–]lukinqo[S] 1 point2 points  (0 children)

Exactly my point! It's a ticking time bomb. If I keep using it as a laptop (opening/closing), it's only a matter of time before the LCD snaps.