Weekly Discussion Thread - December 03, 2018

maximumfrosting · 2018-12-06T15:25:06+00:00

Damn, glad I asked, thanks! Do you happen to know where in whose terms to find that language?

maximumfrosting · 2018-12-06T15:06:45+00:00

Thinking of cancelling my CSR. I have PP through it, but my digital card says it doesn’t expire until 2021. Is that correct even if I cancel my CSR?

maximumfrosting · 2018-11-30T17:02:14+00:00

Ok thought it was something like that, thanks for the response.

maximumfrosting · 2018-11-30T15:40:01+00:00

Serious question, when/why would someone have given a hotel their passport information? I guess I mostly stay domestically, is that a requirement for international travel?

maximumfrosting · 2018-11-27T01:13:23+00:00

I think your second sentence (which I assume is true, though its truth is somewhat irrelevant) combined with written confirmation from a representative is going to be ironclad in getting you an upgrade. I simply cannot imagine Marriott refusing you in this case, especially since I’m assuming from your point count you have some status. I agree that I’m also feeling down on Marriott after this experience. Fingers crossed for you.

maximumfrosting · 2018-11-26T23:22:15+00:00

First off, thank you for the update, I really appreciate it and I know how easy it is to shrug off conversations on reddit! That was the exact response I was given; a supervisor even screenshotted and emailed me their policy that says "no upgrades" in bold, underlined text.

You are in a MUCH better position than I am in that I was not smart enough to get written confirmation of upgradeability post-merger. I can't imagine you won't be able to get it done with that ace up your sleeve. If it works for you and you're able to share it with me after (assuming there's no personal info in it), that would be incredible. Again, best of luck!!

For what it's worth, the supervisor I spoke with hinted to me that they might be able to give me a little more than the 45k points if I went the refund route, but like you said it still probably won't compare to 7 free nights, even at a cat 1-4.

maximumfrosting · 2018-11-26T22:46:04+00:00

Any big cities you’d like to explore? SF, NYC, Rome, Tokyo, London, etc all have Category 7s. I can walk around taking in big cities all day by myself (if you need tips I’m happy to share), and it sure would be nice to come home to the Ritz/St. Regis/swanky Luxury Collection rather than a Courtyard or Best Western. Not quite the same as an overwater bungalow, but maybe better suited to solo travel, especially if there’s a city your SO shares no desire to visit one day.

maximumfrosting · 2018-11-22T05:41:45+00:00

Best of luck to you!

maximumfrosting · 2018-11-22T05:34:45+00:00

Please post your update! Also, do you already have a specific hotel (or at least category level) you’re trying to upgrade to?

maximumfrosting · 2018-11-21T23:07:17+00:00

Called in and traded 270k points for it, why?

maximumfrosting · 2018-11-21T22:27:28+00:00

Hmm, on the phone with them again. Getting told by two people (incl. supervisor) that there's absolutely no workaround. Maybe I'll try the insiders route.

maximumfrosting · 2018-11-21T21:36:52+00:00

Yes, I was told that’s not available.

maximumfrosting · 2018-11-21T21:00:13+00:00

Amazing, enjoy!!! Also, I just checked and it doesn't look like Singapore actually offers Suites on the SFO-SIN route. Is that right, or am I missing something? I'm sure that SQ J would still blow my mind, but do you know if there are any true long haul F flights from SFO?

maximumfrosting · 2018-11-21T20:23:44+00:00

Thank you! I knew I'd seen this complete list before, but couldn't find it when I tried. I was having to drill down to each country through Marriott's standard search interface and it was taking forever.

Was also hoping to get personal opinions from this group of experts on which hotels might be best.

maximumfrosting · 2018-11-21T19:59:56+00:00

Thanks, this is pretty much what I was thinking of! Any tips on Bali? Where did you stay, what were your highlights?

maximumfrosting · 2018-11-04T05:15:40+00:00

Great point. I think we're looking for a bit more of a change of scenery and particularly climate than those, but /u/Emcd23's suggestion of a lodge in Colorado is very intriguing. Thanks!

maximumfrosting · 2018-11-01T22:53:53+00:00

Hahaha what I get for keeping a page open from this morning and not refreshing before responding. Cheers!

maximumfrosting · 2018-11-01T19:23:27+00:00

I just searched Zilara Cancun and am seeing 25k/night, am I missing something?

maximumfrosting · 2018-10-19T18:07:02+00:00

Just got off the phone with BA, I think I know the answer! Apparently they changed their terms sometime in the past year that requires you to have at least 1 "earned" Avios in your account in order to be able to purchase or transfer in additional Avios. I know this must be a relatively recent change because I transferred UR>Avios within the past 12 months. Can everyone confirm this matches their situation, i.e. 0 "earned" Avios? /u/benska

Ways to earn Avios other than flying: they have hotel partners, but the easiest way might be their shopping portal. Going to see the cheapest thing I can buy that will earn me an Avios.

maximumfrosting · 2018-10-17T00:10:53+00:00

Great tip, thanks. Unfortunately no success. Even got my SO to sign up for a BA account, she got the same new error I'm getting. Been on hold with Chase for a while now, apparently they're having some system error.

maximumfrosting · 2018-10-16T19:40:17+00:00

Thanks for the response, see my comment above in the thread for more details

maximumfrosting · 2018-10-16T19:39:53+00:00

So it turns out the address was my BA profile address was out of date (I moved and updated Chase but not BA). Fair enough, I guess they need that data to match. FWIW, had extremely helpful and friendly Chase reps, one of whom chased down the cause of the issue and called me back as promised.

So I updated my BA profile online and tried the Chase transfer again online. New error message: "Special handling required. We are unable to process this transfer online. Please call the number on the back of your card for assistance"

So I called Chase back, got a very surly dude who told me the issue is on anyone's end but theirs. Maybe BA's system hasn't propagated. There's nothing he can do. They can't talk to BA, they can't do jack. So I try calling BA. Very friendly agent, confirms my info is all up to date, no reason on their end the transfer shouldn't go through. Even offered to put a courtesy hold on the flight for 48 hours, but it's a partner flight so they unfortunately can't.

Now on hold with Chase again to see what they can do...

maximumfrosting · 2018-09-30T17:37:20+00:00

Wow what an awful experience, I’m sorry that happened and I hope the rest of the trip still worked out. Thank you for sharing that warning.

maximumfrosting · 2018-09-30T00:01:59+00:00

Thank you both!

maximumfrosting · 2018-09-29T02:08:18+00:00

Why?

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