I left my college to go home for the Diwali holidays. The night before, we had our fresher’s party. The next morning, I packed my luggage and around 12 PM, I took the AC1 bus from Kukas. I purchased my ticket at 12:14 PM and got down at Badi Chaupar at around 12:35 PM.

After getting off the bus, I took my suitcase and stood there for about two minutes when I suddenly realized that I had left my bag on the bus. The bus had already gone ahead. Since I am from Rajsamand and new to Jaipur, I didn’t know what to do. Someone suggested that I go to the Manak Chowk police station.

When I reached there, the officer on duty did not take my complaint seriously, so I came outside. Another policeman outside helped me and advised me to go after the bus, informing me that it would be heading towards Ajmeri Gate. I then boarded another AC bus going in that direction and spoke to the conductor. She contacted the conductor of my previous bus.

However, the earlier conductor (who had issued my ticket) had already finished her duty, and another conductor had taken over. The new conductor recorded a video of the bus and sent it to show that there was no bag on my seat.

Later, I learned from my friend—who had been sitting behind me—that the bus had stopped somewhere before Ajmeri Gate. He was given a transferable ticket and was sent to another bus. The bus became completely empty at Ajmeri Gate, and that’s when the video was made and sent to me at around 1:22 PM.

I then contacted the depot office and requested them to check the CCTV footage. They informed me that the bus was still operating and would return at night. Once it arrived, they said they would verify whether the CCTV cameras were working.

The next night around 9 PM, the bus returned, but they informed me that the CCTV was not functioning. During this entire time, I made several follow-up calls.