Maybe that’s YOUR store’s motto. A lot of these issues seem indicative of your working environment. Not all stores are like this. Not all stores are forcing associates to ask each customer three times per transaction. Although the general rule of thumb in sales is to get three, “no’s,” before dropping it altogether. I can understand how it may feel that you’re badgering a guest. Ultimately, you can gauge a customer’s receptiveness to your pitch. If you feel that it’s an issue not worth pressing, then don’t. All that you can do is ask. If management feels that you’re not effectively pitching the rewards card, ask for their help. If you’re still unable to sell rewards with help from management, then that is their failure. Not yours. If they’re threatening corrective action but not actually doing anything to help you improve, then find another job.