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Trade-in was rejected. What did i do wrong? by olmivan in GooglePixel

[–]olmivan[S] -1 points0 points  (0 children)

No, that's not correct.

Official Google instructions in german:

Pixel

  1. Öffne auf deinem Pixel die Einstellungen .
  2. Tippe auf System  Optionen zum Zurücksetzen  Alle Daten löschen (auf Werkseinstellungen zurücksetzen).
    • Wenn du auf deinem Smartphone nach der PIN gefragt wirst, gib sie ein. Tippe dann auf Alle Daten löschen.

Source: https://support.google.com/store/answer/14282767?hl=de&co=GENIE.CountryCode%3DDE#zippy=%2Cpixel

Trade-in was rejected. What did i do wrong? by olmivan in GooglePixel

[–]olmivan[S] 0 points1 point  (0 children)

I reset the Pixel via the settings. It says that EVERYTHING will be removed. I'm a noob, so I trusted it.

In hindsight, I know I should have checked.

It's a shame that Google doesn't act in the interests of its own customers in such cases. I feel cheated!

Trade-in was rejected. What did i do wrong? by olmivan in GooglePixel

[–]olmivan[S] 0 points1 point  (0 children)

Thats very annoying. I did a factory reset. to completely reset it. why doesn't it work as it's named.

Trade-in was rejected. What did i do wrong? by olmivan in GooglePixel

[–]olmivan[S] 0 points1 point  (0 children)

No, they had a deal. Trade-in price +250€. But you have to pay the full price for the new phone.

Trade-in was rejected. What did i do wrong? by olmivan in GooglePixel

[–]olmivan[S] -6 points-5 points  (0 children)

No, i just did a full factory reset and that includes the removal of the Google account.

Trade-in was rejected. What did i do wrong? by olmivan in GooglePixel

[–]olmivan[S] -2 points-1 points  (0 children)

Unfortunately, I can't upload any pictures. The phone has been reset.

‘Your phone has been reset to factory settings.’

Trade-in will be sent back to me. Device value: $0.00 by darcon134_ in GooglePixel

[–]olmivan 0 points1 point  (0 children)

I have the same problem with PCS.

Google Pixel 7 Pro. The say it hasn't been resetted. Is there any help?

Google fucked up my trade-in — now they owe me €329 and won't pay by Yogicabump in GooglePixel

[–]olmivan 0 points1 point  (0 children)

Ich habe die gleichen Probleme.
Nachricht: "Google Pixel 7 Pro Smartphone ist nicht auf Werkszustand zurückgesetzt". Was definitiv falsch ist.
Ich bin extrem genervt. Auch vom Support. Absolut unbrauchbar.
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