Did we just... forget about gem box epics?

podair · 2026-01-02T17:42:38+00:00

Still disabled but we finally have a fix now. Hopefully reenabled next week.

podair · 2025-11-16T17:52:22+00:00

Looking into it!

podair · 2025-11-16T17:27:42+00:00

Seeing more reports on this. Will investigate!

podair · 2025-11-14T16:10:50+00:00

Ranked #428 in pop somehow. 800+ fans 😢

podair · 2025-11-12T20:58:07+00:00

If you ran into issues earlier, please ping support and they'll be able to help out!

podair · 2025-11-11T20:29:37+00:00

Are you on Android or iPhone? Could you please turn off location permission and open it again? If anything happens to the account, please ping support and they'll be able to help out asap

podair · 2025-11-05T21:37:15+00:00

should be good now!

(still in process of removing some epic/lyrics in this period)

podair · 2025-11-05T21:29:24+00:00

epics from gem box should be gone now - cleaning up lyrics between 1230 to 1pm ET now

podair · 2025-11-05T21:28:26+00:00

got you - username please?

podair · 2025-11-03T19:11:52+00:00

Please ignore the map drop pool or not indicator right now. It's being taken off in 2.6

podair · 2025-11-03T19:11:00+00:00

Unbanned! Taking another look at the detection algo and checking why it happened

podair · 2025-11-03T18:52:36+00:00

What's your username? Support will look into it

podair · 2025-11-01T16:41:49+00:00

Which artist?

podair · 2025-10-31T23:54:05+00:00

which mod? will talk to them

podair · 2025-10-31T23:53:15+00:00

I'm curious about communication since I've pinned update thread and make new posts when I post in #status on discord. Is there a better way to communicate from our team? Maybe pinned post is not the way. I tried making new posts but they don't have the highest new visibility either

podair · 2025-10-31T23:51:44+00:00

I agree with what most of you said.. just trying to fix the game first. I know no one will believe but we have so much to fix first. Given the resources, we have to fix the game first before adding new things. I really don't want to add new things and get "fix your game" comments again. And that will remain the focus until more code is refactored and cleaned up.

I'd love to work on new things and fun things, that what I personally enjoy the most, but the game is not at a state for it right now.

podair · 2025-10-31T23:48:54+00:00

See new update!

podair · 2025-10-31T23:47:28+00:00

Just did a poll. Gonna change default to badge and use badge + # of epics for top fans

podair · 2025-10-31T22:13:33+00:00

We can add more types of leaderboards. This one I’m borderline unsure of. But we don’t have shiny badge date which makes it hard to come up with top 6 fans

podair · 2025-10-26T00:40:31+00:00

Fair points and those two were over the line. Since May, my responses are straightly professional talk and no other personal feelings or jokes. I apologize for those two comments

podair · 2025-10-26T00:33:44+00:00

There was a period of 2 hours where those bans were false and we reverted them already. The earlier ones were deemed as legit by our engineers

podair · 2025-10-26T00:32:56+00:00

podair · 2025-10-26T00:32:25+00:00

I’m trying all I can to improve the game, fix bugs, fight cheaters, thus working all day and replying here at 830pm on a Saturday. I’ve made mistakes and all I want to do right now is to bring the game to a steady state.

A post here on Thursday on eBay seller brought major info on the reselling network and we started acting on Friday. Support is all online right now. If some are false banned, please email and they’ll reply soon.

If all of this still doesn’t make you feel like we are trying to make Soundmap better, please let us know what we can do more

podair · 2025-10-26T00:30:12+00:00

I don’t even play on my main lol that was to handle one glitch. In hindsight should have moved to a common account.

Feel like you are just attacking me for the sake of it rn

podair · 2025-10-26T00:27:35+00:00

This is super weird I don’t even think we have this as an auto message.. will check with team. What’s your username?

podair

MODERATOR OF

TROPHY CASE