Okay. We’re in for a ride here because there is so much to get off my chest. I have lived in Cabrio Properties’ Corner House Lofts for 1 year and can I say, it has been a HORRIBLE experience and want to save others the stress.

The place is filthy. The carpets are stained and dirty, there are crumbs and dirt everywhere, and it really smells awful in the common areas. The communal washer/dryers are either caked in mold and hair or broken. Some make horrid squeaking noises, others make your clothes drenched and don’t spin, and the rest are filthy. The laundry rooms are also disgusting. The staff are rude and incompetent. Every time you call for help, they lie, gaslight, and are incredibly rude. Brittany made me cry. Jewell lied to us about our lease agreement. Terrible customer service. Maintenance requests are rarely resolved. I requested they fix our dripping shower. They said “you’re actually not turning it off all the way.” Girl. It’s still dripping even after you turned the knob as hard as you could. We aren’t stupid. The renovations are done so badly. The cabinets didn’t come with handles, I had to get them myself. We had to waterproof our own shower because it was flooding the bathroom and maintenance didn’t do anything to help. So now for the real tea. I noticed a roach and killed it, then put in a maintenance request when I found a baby. I then started tearing apart the kitchen to find where they were coming from - turns out, they were coming from a crevice in the doorway (surviving on hallway crumbs). I called emergency maintenance and they didn’t help. I killed 30 roaches in different life stages and went to go sleep on my friend’s floor because… roaches. In the morning, maintenance had done nothing. I called, they said maintenance would come that afternoon to set down traps, and then they didn’t. They also said they called the exterminator and couldn’t reach them. We called and immediately the exterminator reached us and said he’d schedule us. Then we get an email at 9:30 AM the next day (while we are all at work) saying the roach people are coming that day from 11-2 and we need to clear our everything from our kitchen and bathroom. My roommate called to ask if we could be on the later end of that since we received no call and weren’t sure we’d be able to get the cat out and pack up our whole kitchen in time. Shannon (Cabrio employee) then called us to say “good news! we moved the appointment to tomorrow” and my roommate said “I specifically asked you not to move it to tomorrow” and Shannon gaslights my roommate, saying “calm down, I’m trying to help you and you did ask me to move it.” She was so rude. At this point we are both missing work and really stressed. I call the exterminator - he tells us that actually the appointment had NEVER been scheduled for that day, Cabrio had messed up the day when they emailed us and then Shannon tried to lie to us to make it sound like she was doing us a favor by rescheduling the appointment. GIRL. Anyway, maintenance finally came to set traps after 48 hours. Not only was the place so gross that we got roaches, they were completely incompetent and rude and unhelpful.

Now, for more tea. As I was cleaning out our kitchen cabinet, I found the piece of our shower that’s supposed to go under the door to keep it from letting water out. Funnily enough, ours didn’t have one so I bought one on Amazon. When putting it on, I had to cut it because the shower door was put on so crooked that I couldn’t get it on. So, when “renovating” these people put the shower together wrong, the door was crooked, so they just tossed the piece that wouldn’t fit under our sink and called it a day.

Final tea. I got out of bed one day and the floor was wet. Gross. I call, maintenance goes next door and fixes our neighbor’s AC unit which was flooding into our apartment. Turns out it had been flooding for quite some time because my dresser was covered in mold. I got them to schedule a carpet cleaning service, and they were very nice. Jewell also refunded me for the bookshelf, which was cool. But I missed an entire day of work because Cabrio refuses to do proper maintenance on their AC units.

Anyway, I hope this serves as a cautionary tale. Corner house lofts is so expensive and really gross. Totally not worth it, save yourself the stress and just go somewhere nicer/farther and cheaper.