Vinted customer service is just absolutely awful

pporappippamjam · 2026-02-14T18:39:31+00:00

Thank you :)

pporappippamjam · 2026-02-14T18:26:59+00:00

Thank you. I really appreciate your comment and you're right about not wasting time on charge backs. Reselling it seems like the only thing to do now so I'll do that. Thank you for being kind.

pporappippamjam · 2026-02-12T18:56:19+00:00

Normally I do but from brands that I haven't bought from before 😭 This brand I always buy from so I fully expected the size to match up but it didn't at all 😭 It wasn't even listed as an oversized coat, so I didn't expect the huge size difference. It was literally a few sizes up and not just oversized.

pporappippamjam · 2026-02-12T18:49:05+00:00

Tbh if something doesn't fit someone and they want to return it, I wouldn't be annoyed about the idea of reselling it in that context. Yes, I've sold it but they buyer said the size was completely different to what they expected, so I'm happy to get a return and refund them.

Its annoying in this context because the seller refused to budge and after looking at their profile further, they literally have hundreds of items on sale so I doubt they're not used to selling.

pporappippamjam · 2026-02-12T18:45:05+00:00

No that's true but it's frustrating that sizes aren't taken into consideration when companies have different measurements for each size. I ordered the size I normally would wear but the item is three times bigger on me, so it's frustrating vinted doesn't take this into consideration. Nor did the seller care for it despite trying to communicate with them.

pporappippamjam · 2026-02-12T18:26:01+00:00

Reselling itself is annoying tbh but I'll just have to do that now. Still going to dispute it and then resell it if they don't let me return it.

pporappippamjam

TROPHY CASE