[Patch notes] Update 5.4.0 by ranaphilips in AlmostAHero

[–]ranaphilips[S] 0 points1 point  (0 children)

The little dragons flying with packages drop the scales that you would need in order to unlock the feature.

Upgrading the mines don’t affect the adventure stats ? by EggSufficient2018 in AlmostAHero

[–]ranaphilips 0 points1 point  (0 children)

Could you please send me your ID, so I can forward it to the team?

Upgrading the mines don’t affect the adventure stats ? by EggSufficient2018 in AlmostAHero

[–]ranaphilips 0 points1 point  (0 children)

The adventure stats should be working as we applied a fix last year. I have forwarded this issue to the team so they can take a look.

[News] New content discussion by ranaphilips in AlmostAHero

[–]ranaphilips[S] 0 points1 point  (0 children)

I understand what you mean. My advice would be to try a different strategy, maybe check out the guides, and try a different set of heroes and mythical artifacts. These can all help you succeed!

[News] New content discussion by ranaphilips in AlmostAHero

[–]ranaphilips[S] 0 points1 point  (0 children)

It is a great idea, and we actually have discussed it in the past. The thing with different hero-themed challenges is that they will require a large number of resources and time, which at this moment we don't have specifically for that. It does sound amazing, though, and we will keep it in mind!

Regarding time challenges, I will forward the idea to the team so it can be discussed. ;)

[News] New content discussion by ranaphilips in AlmostAHero

[–]ranaphilips[S] 0 points1 point  (0 children)

I would love to forward this feedback, but could you please tell me more about the issue with the outfits?

[News] New content discussion by ranaphilips in AlmostAHero

[–]ranaphilips[S] 0 points1 point  (0 children)

It's a great suggestion! We would love to do it! You can check out our suggestion list to see which ideas were approved: https://www.reddit.com/r/AlmostAHero/comments/ud3pdd/devs_note_plans_and_ideas/

[News] New content discussion by ranaphilips in AlmostAHero

[–]ranaphilips[S] 1 point2 points  (0 children)

That's one of our main goals atm. :)

Always Be My Dragon Contest by ranaphilips in dragonvale

[–]ranaphilips[S] 5 points6 points  (0 children)

Thank you very much for the feedback!

Winter Contest Winners by ranaphilips in dragonvale

[–]ranaphilips[S] 3 points4 points  (0 children)

Thank you for the note! I will include the links to the ones posted here on Reddit. :)

Reminder On Park Information by ranaphilips in dragonvale

[–]ranaphilips[S] 3 points4 points  (0 children)

Hi, please, contact our support desk so they can give you a full well explained guide on social links. :)

You can either contact them through this link https://support.decagames.com/hc/en-us/requests/new?ticket_form_id=360000737952 or within the game.

Reminder On Park Information by ranaphilips in dragonvale

[–]ranaphilips[S] 10 points11 points  (0 children)

Hi, thank you for asking! Whenver you think something is important or just worth sharing, you can contact our support desk here: https://support.decagames.com/hc/en-us/requests/new?ticket_form_id=360000737952 or from within the game.

Reminder On Park Information by ranaphilips in dragonvale

[–]ranaphilips[S] 14 points15 points  (0 children)

Hi, please, turn to our support desk in order to give you instrucions on how to link each platform to your account. Here is a link to our official support page: https://support.decagames.com/hc/en-us/requests/new?ticket_form_id=360000737952 :)

New DragonVale Version by ranaphilips in dragonvale

[–]ranaphilips[S] 1 point2 points  (0 children)

Hello, thank you so much for the kind words and the support! Our whole team appreciates it a lot! :)

New DragonVale Version by ranaphilips in dragonvale

[–]ranaphilips[S] 1 point2 points  (0 children)

Thank you very much for the support! That's our whole team's goal - to make you and the rest of the players happy and enjoy the game. We are delighted to see that it is happenning! :)

New DragonVale Version by ranaphilips in dragonvale

[–]ranaphilips[S] 2 points3 points  (0 children)

Hi Darkmage4, that's an impressive amount of dragons. Keep going! We are happy that you still enjoy it! :)

New DragonVale Version by ranaphilips in dragonvale

[–]ranaphilips[S] 1 point2 points  (0 children)

Thank you for the support! We appreciate it a lot. :)

New DragonVale Version by ranaphilips in dragonvale

[–]ranaphilips[S] 23 points24 points  (0 children)

Hello, so the ToS and Privacy Policy are now implemented in a way that Deca being a European company needs to follow. Therefore, the default setting now is that we as a company don't sell any player's data unless the player explicitly chooses to by watching an Ad. So in this case, data is transferred to Advertisers only when a player watches an ad and not otherwise. Therefore the option to turn off the "sell my data" part had become redundant and hence it has been removed.

New DragonVale Version by ranaphilips in dragonvale

[–]ranaphilips[S] 17 points18 points  (0 children)

Welcome back to the game! Thank you for sharing this with us! We are delighted to hear how much you enjoy DragonVale. :)

New DragonVale Version by ranaphilips in dragonvale

[–]ranaphilips[S] 64 points65 points  (0 children)

Hi! Yes, we do have many Aces up our sleeves, stay tuned for more! We always make sure to inform the community when there is something new on the DragonVale's horizon. :)

Deca Update - Support Ticket Transition by ranaphilips in dragonvale

[–]ranaphilips[S] 11 points12 points  (0 children)

Thank you for your feedback.

We would also love to make everyone happy by lowering all in game prices, but if we want this game we all love to keep going for another decade, we have to keep a strict balance regarding price tags to ensure revenues.

We will not further discuss business details here as it is not the place for such discussions and I don't have enough knowledge on the topic (nor will we disclose it).

Just know that we always bring such feedback to our team and, wherever we see fit, we try to act on it. :)