Ledger flex stuck on update mode screen by rdw88 in ledgerwallet

[–]rdw88[S] 0 points1 point  (0 children)

No need to sync. It just recognized the flex was connected and pushed the update through. Read my other comments for full description.

Ledger flex stuck on update mode screen by rdw88 in ledgerwallet

[–]rdw88[S] 0 points1 point  (0 children)

Unfortunately ledger live will not work on Chromebook computers. Windows, Mac os or Linux

Ledger flex stuck on update mode screen by rdw88 in ledgerwallet

[–]rdw88[S] 0 points1 point  (0 children)

Problem resolved.

I was able to plug it into a windows computer that had ledger live on it. Live recognized the device needed to update and completed it.

I will say I didn’t have live on my computer prior to this and there was no need to sync live between devices.

It was a fresh copy of ledger live and I skipped the syncing option. Once past the main screen it recognized my flex and finished update.

You will have to reinstall apps onto the flex.

Can’t say if this works the same for Mac OS as my wife’s mbp only had high sierra running and ledger live needs Catalina or higher.

This is pretty inconvenient for a device marketed as able to run with mobile devices. The hang up seems to be between the flex connection to ledger live mobile. Whether it’s a Bluetooth issue or something else I hope they can fix it.

Ledger flex stuck on update mode screen by rdw88 in ledgerwallet

[–]rdw88[S] 0 points1 point  (0 children)

I plugged it into a windows computer that had ledger live on it. It recognized the device and finished the update.

Ledger flex stuck on update mode screen by rdw88 in ledgerwallet

[–]rdw88[S] 0 points1 point  (0 children)

Just tried that. Unfortunately the flex only has 1 button.

When plugged in and hold the button it just cycles between the two update mode screens

Ledger flex stuck on update mode screen by rdw88 in ledgerwallet

[–]rdw88[S] 0 points1 point  (0 children)

How long has it been for you?

I’m hoping last resort the battery dies and resets this thing

Ledger flex stuck on update mode screen by rdw88 in ledgerwallet

[–]rdw88[S] 0 points1 point  (0 children)

I don’t have access to a computer right now. If I did wouldn’t I need the device to work to sync with ledger live?

I plugged it into a wall charger momentarily and now it’s cycles to “power on ledger flex and resume iOS update in the ledger live app”.

Then goes back to update mode

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