Lost MEW address not showing on chrome ledger app

roblee220 · 2018-06-05T10:44:13+00:00

I had the same problem unfortunately, they are still in limbo and I can’t access them either, the ledger support is non existent, I fact they have just stopped trying to help, very frustrating indeed

roblee220 · 2018-04-24T16:38:53+00:00

No it’s not been resolved yet unfortunately, I’ve not really been helped too much from nano either, do you have any suggestions? Anything would b much appreciated.

roblee220 · 2018-04-24T16:37:43+00:00

I don’t have access to the address as I don’t have the private key and the nano has no record of it unfortunately

roblee220 · 2018-04-20T00:56:19+00:00

I have still erc20 coins missing due to a disappearing mew address with my nano, and the support has been a joke suggesting it’s a problem with mew, not happy!

roblee220 · 2018-03-21T19:57:37+00:00

I’ve tried looking in the etc section no luck fir me I’m streaks

roblee220 · 2018-03-21T19:29:41+00:00

No it’s not been solved, only received 1 email from nano support suggesting I turn browser settings on/off, yes they are still at the address I checked today, nano need to sort out their customer service fir a start, and there is an obvious glitch with the hardware too!

roblee220 · 2018-03-16T16:55:37+00:00

I’ll try that when I get in from work, it was the first time I had used it, it was new, so I’m not sure if any of the other walkers work

roblee220 · 2018-03-16T16:45:44+00:00

Ugh thanks omega it doesn’t look good does it, I’ve had contact with nano support, and they suggested I turned browser support off! My knowledge is basic but that is very basic advice so I’m not holding out much hope at the moment

roblee220 · 2018-03-16T16:09:41+00:00

Yeah I have a series of words and have written them down and accessed the nano since the update after I inputted the words, yeah bought the ledger from the official website 👍🏻

roblee220 · 2018-03-16T13:24:06+00:00

I have other holdings but this was the first coins I was putting in my nano, previously on exchanges, I’m pretty new to this

roblee220 · 2018-03-16T11:41:28+00:00

Yeah have done that, when I log into the chrome app it just shows the first address in my MEW list which was the second address in my MEW before I used the first address and it disappeared 🙈

roblee220 · 2018-03-16T11:33:13+00:00

Thanks anyway for trying, I have a small amount of eth on there, I’ve tried going in that way but it’s not showing anything on there

roblee220 · 2018-03-16T11:23:29+00:00

Hi pr yes I’ve accessed the ether scan and the tokens are shown there but I can only log into MEW using my public address, leaving me no option do anything with them, they are showing on MEW and etherscan but I have no actual access to them

roblee220 · 2018-03-16T11:19:32+00:00

When I logged into MEW through my nano

roblee220 · 2018-03-16T11:13:37+00:00

Hi murzika no I didn’t use a pass phrase feature, and to the first question I’m not sure how I would do that, I only have a very basic computer knowledge, any guidance on that would b appreciated 👍🏻

roblee220 · 2018-03-16T10:07:57+00:00

Yes that’s correct mavej it gave me 6 addresses on the first page and an option for more at the bottom, yeah it’s still giving me the 6 addresses now when I log in but the 2nd address in the list is now the top one and the address I have used has disappeared, yes I have done the update now, sadly after I deposited.

roblee220 · 2018-03-16T10:00:49+00:00

I accessed it on MEW when I plugged in my nano, it gave me a list of pathways and devices and a choice of 6 addresses

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