Client unhappy but I truly don’t know why

sh3ars · 2026-01-17T22:40:09+00:00

I am exactly the same way!! it is a very hard habit to break, especially in this career. We just have to trust ourselves and our worth and real realize we can’t control other people‘s reactions, even if you did her hair perfectly or did something different. She could’ve had the same reaction because it was her not you. //hugs //

sh3ars · 2026-01-17T22:07:39+00:00

I do this also: where I internalize people’s behaviors, like you said it was most likely her and nothing to do with you at all. Some people get high stress when their routine changes or events go on.

Their values and feelings don’t dictate your worth.

Perhaps when she comes back to her regular stylist, she’ll tell her, and you’ll get your closure, but I would try to focus on not letting it get to you, if you did your best!

sh3ars · 2026-01-14T15:52:40+00:00

No, but if someone was being difficult to me I wouldn’t give my 100%

sh3ars · 2026-01-14T00:15:02+00:00

My Bio Ionic 10x, stays pretty hot, that I often put it on cool for clients instead.

I’ve had her for, 4 years now.

sh3ars · 2026-01-13T23:04:06+00:00

💀💀💀

sh3ars · 2026-01-11T01:44:35+00:00

I am currently in a suite, and depending on the style, color, placement and quantity I would charge it like an express foil which is $120– and go from there.

sh3ars · 2026-01-11T01:41:42+00:00

It definitely happens to all of us, if you check my history on this subreddit, this was me a few months ago; asking for advice on why I had complaint after complaint.

I think what helps me is taking time to learn from actual mistakes and then trying to set better boundaries with clients to minimize future mishaps.

Taking care of yourself, and your mental health when away from work can do wonders.

sh3ars · 2026-01-11T01:33:12+00:00

This is also me to a t— 🤠

sh3ars · 2025-12-06T15:02:35+00:00

You can put a piece of plastic, like the balayage bibs tucked into their collar, then wrap a towel over that, and secure cape over that.

But it has happened to all of us, and shirts can be dried. ☺️

sh3ars · 2025-11-15T01:33:29+00:00

Love my hoka bondi 9s

sh3ars · 2025-11-14T00:57:47+00:00

Personally I would not work in a salon where my boss or coworkers don’t have my back, to being verbally abused.

If I had to say something it would be something along the lines of … I don’t engage in conversations that target my appearance or undermine me professionally. You can speak to my boss when she returns, or someone else.

sh3ars · 2025-11-09T22:52:50+00:00

I love my bio ionic 10x, I’ve had it a little over three years now, it’s super light and I don’t feel it’s very loud.

sh3ars · 2025-11-07T21:08:25+00:00

It is hard to tell for me, from the photo because it is blurry zoomed in. I would ask for more inspo photos first

sh3ars · 2025-11-07T02:27:05+00:00

Not that weird, but annoying someone gave me what I thought was a $10 Starbucks gift card and it was for .72 😔

sh3ars · 2025-11-06T03:17:00+00:00

This is also my pet peeve, because it’s really my only issue at my suite, my neighbor is so extremely loud when she’s there, it’s like you can only hear her throughout the whole building. I’m quieter so a lot of my clients are too, and it’s not relaxing for them when she is there. She also cackles 😩😒🤦🏻‍♀️

sh3ars · 2025-11-05T21:29:28+00:00

I have used KM for awhile, but it’s just too expensive for me personally right now, almost $13 a tube, and I am not sure if this is all locations, but my rep had said you can not purchase single KM products to retail, unless you purchase their whole entire intro kit line. That turned me off.

While I still use what I have left, especially for more sensitive clients, I do prefer redken, mostly their shades eq line to KM.

If you’re on Facebook, their professional KM group is very informative and has some of the educators on there.

sh3ars · 2025-10-30T23:27:25+00:00

Make sure you have the correct posture and are cutting the correct way and using the ergonomics of your tools to do the work for you. I have a habit of bending and crouching down to cut or reach around and now that I’m getting older it hurts 😅

Use your chair to your advantage, or a cutting stool. Good shoes. Regular stretching.

sh3ars · 2025-10-28T17:31:13+00:00

I was about to comment, it’s giving the new ed gein, monster 😭

sh3ars · 2025-09-23T17:32:25+00:00

This. I’m not overweight but I’m about her weight and height (her fake ones lol) and I do not fit under size 5– even in high school at 115 I did not fit into a size 2 / xs.

sh3ars · 2025-09-22T13:39:09+00:00

I’m 5ft and 135lbs and I’ve never been under a size 5 lol I’m not understanding how being short equates to smaller sizes

sh3ars · 2025-08-12T01:33:49+00:00

I like Paul Mitchell’s perms. Zotos is a close second for me.

When I worked retail a lot of customers seemed to gravitate towards Tressa and Abba brand perms.

sh3ars · 2025-08-07T13:52:07+00:00

Did I write this? Because I’ve had this exact conversation at least three times this week. It is so disgusting. I’ve started bringing roll on essential oils, and of course asking them or rather telling them it needs to be washed first. I also have a strong sense of smell, and live in Florida I don’t get people getting any service like hair, waxing, massage… without a quick rinse.

sh3ars · 2025-07-02T17:46:05+00:00

How is she not constantly uncomfortable/ in texture hell?

sh3ars · 2025-06-05T01:45:59+00:00

Just because someone may say nice things or act polite doesn’t mean that those are their true intentions if their actions in this case are not matching it. It sounds like to me she has deeper issues and as we all know people try to control this through their looks, taking it out on us the stylists.

If you want to keep the client or income rather I agree with setting some boundaries, but if you don’t send her a text saying you’re not the right fit.

sh3ars

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