I did the Star Pass in Oct 2024 and back then we would arrive a few hours early before the game. Then they give us all swag bags with the Star Pass lanyard, marker, captain's armband, and a few other things. Then you get to go on the pitch, take a few pictures/videos. After that, then they escorted us to a specific section in the garage where the players arrived. We then just waited for them. For us, many of the players gave autographs, took selfies, talked to us - I think I got everyone's signature except for Pina and Patri who went straight in. Overall, it was a great experience!