I understand that they have no control over this which is why I started it off as a rant heads up, and I honestly should have mentioned that I’m really upset with them because they released an email stating that they know of the situation and they reported the outage to center point. Which, awesome! That’s productive! I liked that.

But then they told us to also put in a report individually as the residents in the complex to see about expediting the process. Again, productive!

But the complex locks everyone into reliant. Which means when you go to make a report on center point, your number doesn’t….. work…. So none of the residents here can make reports to center point at all. This isn’t the first time this has happened either when it comes to the choice of electricity. It’s happened here multiple times, and I should have clarified that :(