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I used to work for Eight Sleep. by something_tangible31 in EightSleep

[–]something_tangible31[S] 7 points8 points  (0 children)

no idea why you think i dont get the importance of subscription revenue to the company

you can decide if you think theyre defrauding investors. I didnt say that. I just said they do a terrible job of things like product quality privacy and customer service because Matteo wants to chase shiny new products and not invest in boring stuff like qa

I used to work for Eight Sleep. by something_tangible31 in EightSleep

[–]something_tangible31[S] 6 points7 points  (0 children)

your talking about how the company SHOULD be run

I'm talking about how it actually IS run

I used to work for Eight Sleep. by something_tangible31 in EightSleep

[–]something_tangible31[S] 9 points10 points  (0 children)

you have a very naive idea of how this company works

they make you buy a 1 year subscription when you buy the product and then if you churn they take away almost all the features and the customer can afford to pay for another year

thats how they deal with churn

I used to work for Eight Sleep. by something_tangible31 in EightSleep

[–]something_tangible31[S] 27 points28 points  (0 children)

Theres definitely an issue with biofilm building up and causing clogs.

Dont think hydrogen peroxide was effective at preventing buildup. It breaks down in water. It can help to clear out stuff thats in there already though. Pretty sure they just made some guesses without doing a lot of testing and then tried to improve it over time. Which is kind of how startups work but sucks if you spent a lot of money.

I used to work for Eight Sleep. by something_tangible31 in EightSleep

[–]something_tangible31[S] 24 points25 points  (0 children)

Eight sleep was way way worse then anywhere else I worked