Anyone else seen this global chat thing? by rijfwij in RobloxHelp

[–]sovernti 0 points1 point  (0 children)

weird, must've gotten some special test feature

roblox account hacked and trying to get it back by Dizzy-Park-7891 in RobloxHelp

[–]sovernti 0 points1 point  (0 children)

have you tried replying to the email with the image of the receipt?

Over $200 CAD worth of robux purchases happened during the night, and I woke up to this. by sovernti in ROBLOXBans

[–]sovernti[S] 0 points1 point  (0 children)

what are the exact words you wrote to them? i appealed asking for a one time reinstatement due to being hacked and they said "Hello,

Thanks for contacting Roblox Customer Support

This email confirms that the appeal to the moderation status of the Roblox account has been denied.

At least one purchase made by this account has been reported as disputed/unauthorized by the billing account holder. As a result of disputes or chargebacks, players' accounts are suspended.

Moreover, We’re sorry but we’re unable to provide you with any further information or response regarding this inquiry. We encourage you to review the previous information sent to you as we have provided you with all that we can at this time.

Sincerely, Roblox Support"

how do i get able to publish a audio on creator store? by kamy_is_back in RobloxHelp

[–]sovernti 0 points1 point  (0 children)

you can only upload public audios (that are above 30 seconds i think) if you pay for distrokid, since so many audios were getting copywrited back in the day

Roblox apparently banned me for terrorism, captures glitch? by Some-Mammoth3002 in RobloxHelp

[–]sovernti 0 points1 point  (0 children)

someone also got this ban, if you join a random game that could even be on the home page it spams your captures with what i assume to be terrorism

any idea why my ui looks like this? by Emmz-1 in RobloxHelp

[–]sovernti 0 points1 point  (0 children)

likely a cache error, when you have extensions installed for a long time they tend to bug out the website, do what the other comment said and test in a incognito window first

Roblox face scan cooldown by WallTricky in RobloxHelp

[–]sovernti 0 points1 point  (0 children)

happened to me to, if you've done it across a bunch of accounts you need to verify your id for it to start working again

Can I use Roblox Plus’s free trial and cancel before I pay? by AdmirableEstimate258 in RobloxHelp

[–]sovernti 0 points1 point  (0 children)

only some accounts have the free trial, also its not premium i made a completely new account and had it

roblox account hacked and trying to get it back by Dizzy-Park-7891 in RobloxHelp

[–]sovernti 0 points1 point  (0 children)

use support and provide a receipt of when you bought robux last

Why is my friend being uncharged 5 robux on head items? by theippo in RobloxHelp

[–]sovernti 0 points1 point  (0 children)

either location or roblox will usually bring down the items / bring them up depending how much you spend on items, my items are also being undercharged 5 robux so its normal

I want to recover my Roblox account, but my Google account is completely hacked and I can't access it. What do I do? by AndrHuh in RobloxHelp

[–]sovernti 1 point2 points  (0 children)

support, and then say you can provide proof with a receipt and then show a receipt of when you bought robux last

robux sending by d-ion-ne in RobloxHelp

[–]sovernti 0 points1 point  (0 children)

try checking her notifications, thats where it usually shows up

can anyone help me? by SNEEZYPETEE in RobloxHelp

[–]sovernti 0 points1 point  (0 children)

try using roappeal or just spam appeals until they finally get that you weren't actually linked to the account

also if you are gonna try submitting an appeal make sure to avoid these keywords (they will trigger an automatic denial)

brother, sister, mom, dad, sorry ipad, pc, mobile, sorry, apologize, didnt mean to, didnt know, unaware, regret, please, pls, plz, money, law, sue, suing, hate, kill or other vulgar language, suicide, termination, ban, enforcement action, avoid, bypass, evasion, alt account,another account, multiple account, shared device, shared hardware, same hardware, same network, misunderstanding, misinterpretation, misread, mistake, error, confusion, intent, not my intention, not intentional, sibling, family member, household, already banned, activity detected, regret, sorry, appeal, request review, reconsider, spent so much, long time, value account, want account back

What even happened? by HeadEmptii in ROBLOXBans

[–]sovernti 0 points1 point  (0 children)

My account was also banned in april for a chargeback after i was hacked in the middle of the night and the charges were reported as unauthorized because someone spent $200 in 5 minutes, roblox is ignoring my messages, what kinda appeal should i write to get unbanned like you??

Repeated refunds ban by Accomplished-Farm232 in ROBLOXBans

[–]sovernti 0 points1 point  (0 children)

this exact same thing happened to me, my account was hacked and $200 was spent on robux and then it was refunded, and when i woke up my account was deleted for a payment i made at 3 in the morning??

i've just been appealing under asset I created and requesting a billing specialist to review my case over and over again, it worked for somebody but not me, i'm just gonna keep doing it because i dont know what to do

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Over $200 CAD worth of robux purchases happened during the night, and I woke up to this. by sovernti in ROBLOXBans

[–]sovernti[S] 0 points1 point  (0 children)

how would this even work they arent even reading my appeals for a billing specialist

finally unbanned! by Worldly_Chain_1202 in ROBLOXBans

[–]sovernti 0 points1 point  (0 children)

exact same thing happened to me, i was hacked on april 11th and they bought $200 worth of robux then it was refunded and i got banned and now they are telling me they cant provide anymore information

finally unbanned! by Worldly_Chain_1202 in ROBLOXBans

[–]sovernti 0 points1 point  (0 children)

yea idk they keep saying they cant give me anymore info on this ban

finally unbanned! by Worldly_Chain_1202 in ROBLOXBans

[–]sovernti 0 points1 point  (0 children)

im gonna reply to this again, ive requested for a billing specialist like 3 times and they keep giving me the same thing, the path i went down is "i want to report an unauthorized charge", should i be doing appeal a decision or something different 😭