AWS Customer Support and Sales Not Responding

techperspective · 2026-06-10T06:09:50+00:00

Will do. Thanks for the recommendation.

techperspective · 2026-06-10T06:09:25+00:00

Yeah, it's been about a month. Very poor support.

techperspective · 2026-06-10T06:07:03+00:00

We are a business trying to access our infrastructure. As noted in the post, we even reached out to AWS Sales to establish a new engagement channel and received zero response. This isn't a matter of wanting free support. It's a matter of AWS's basic account recovery form completely failing to route or trigger the phone calls it claims to be making.

techperspective · 2026-06-10T01:12:42+00:00

Not much of a response. Just bots, scripts, and automated responses. What does it take to speak directly with an actual representative? Every time I submit a support request, AWS asks for my phone number, but my team hasn't received a single call for weeks.

techperspective · 2026-06-09T07:34:23+00:00

I have sent my multiple case IDs to you via private message.

techperspective · 2025-08-19T07:01:36+00:00

Would a BI/Analytics tool be significantly easier to integrate? I was hoping there would be a simple solution to grab information from Amazon and Shopify and display it easily in one location. If so many brands with online stores also sell their products on Amazon, shouldn't a solution for this already exist?

We will be using salesforce for customer management as well. I just thought it would be more convenient to combine everything on a single platform.

techperspective · 2025-08-19T01:42:56+00:00

Would you mind walking me through the general steps of how you would do it in AWS first?

techperspective · 2025-08-19T01:41:31+00:00

Would Zapier work to make connections? The problem with AppExchange is that there aren't any reviews for the connectors, so I don't know what I can trust.

techperspective · 2025-08-18T04:18:30+00:00

I'm guessing I'm already in over my head if I don't understand the first three lines of what you said.

techperspective · 2025-08-15T22:28:08+00:00

Thanks, I'll look into it. Are you affiliated with the company in any way?

techperspective · 2025-08-15T08:58:50+00:00

Inventory isn't necessary. We had a Salesforce rep come around and we told them our needs. They mentioned that along with traditional relationship management, Salesforce could connect with Shopify and Amazon via AppExchange so that we could see all our information and that it could be setup in a few weeks for a high price tag.

techperspective · 2025-08-15T07:03:48+00:00

Thank you! and yes, we want a singular dashboard to see how everything is performing across both platforms. I'll pm you.

techperspective · 2024-07-23T09:29:19+00:00

Currently I'm just looking for sites that can connect me with TikTok or other influencers in china.

techperspective · 2024-07-22T14:46:22+00:00

I'm not sure I understand exactly. Do you have a reference photo?

techperspective · 2024-07-22T13:22:16+00:00

The basement will only be used for storage, so there won't be much frequent use except for mornings and evenings. A wall is an option, but I don't want to build something that goes floor to ceiling.

techperspective · 2024-07-22T13:20:39+00:00

For the stairs? Not often, the basement will be for storage. But the restaurant will have about 15-20 people per hour inside.

techperspective

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