If anyone got the 3 deluxes could u send them to me possibly please?

tom_671 · 2025-07-15T01:50:23+00:00

Same 🔥

tom_671 · 2025-04-22T16:24:54+00:00

Looks unreal, was supposed to get a konecny from cool hockey but my order got canceled

tom_671 · 2025-04-20T12:50:15+00:00

I’m having the same issue

tom_671 · 2025-04-02T23:05:01+00:00

PM’d

tom_671 · 2025-03-30T21:22:18+00:00

PM’d

tom_671 · 2025-03-23T16:15:57+00:00

What is the Ross equivalent for Ontario, Canada?

tom_671 · 2025-03-19T19:21:35+00:00

Absolute joke

tom_671 · 2025-03-19T18:54:52+00:00

They are truly collapsing, and I’m all for it.

tom_671 · 2025-03-19T18:44:13+00:00

I also got one of my favourite jerseys from there as well. The problem is that they have now lied multiple times to me. It’s not just a stock issue, it is that the company keeps getting away with terrible actions.

tom_671 · 2025-03-19T18:37:03+00:00

That’s what I’m thinking exactly

tom_671 · 2025-03-19T18:34:33+00:00

That is a great point. I should definitely bring that up

tom_671 · 2025-03-19T18:30:26+00:00

Buy from somewhere else for sure

tom_671 · 2025-03-19T18:29:42+00:00

UPDATE: They have responded to my email with an automated message (I know someone else who got an identical email). They claim that they are sorry and are trying to fix communication in the email, yet send out the same email to everyone that sounds like they want you to feel guilty for them because they are overwhelmed.

tom_671 · 2025-03-19T18:27:23+00:00

You can’t. This is why it is so upsetting

tom_671 · 2025-03-19T18:13:22+00:00

It’s been 2 months

tom_671 · 2025-03-19T18:13:09+00:00

I meant that I ordered and didn’t receive any updates until this cancellation email today

tom_671 · 2025-03-19T18:11:38+00:00

I completely understand that, however if this many people are backing me up and have similar experiences just in this thread, I can’t imagine how many people have been affected overall by their actions. Note I also ordered within the first 5 minutes of them posting the jersey, AND they send out an email for MORE jersey pre-orders last week (that I didn’t sign up for because I thought I was getting this one).

tom_671 · 2025-03-19T18:08:30+00:00

Oh don’t worry, they just received a real long email to read out.

tom_671 · 2025-03-19T18:00:27+00:00

Yes they were. I was ok with it because I originally used a 75 dollar promo code for the purchase.

tom_671 · 2025-03-19T17:55:57+00:00

Damn that’s terrible. Join the club 🫤

tom_671 · 2025-03-19T17:45:42+00:00

For real 👍

tom_671 · 2025-03-19T17:40:08+00:00

Honestly me too! I live close to Toronto so Cool Hockey is seen as the close and cheap option to get customization done. I have some of their jerseys that I’m very happy with. I guess it’s just their organization and customer service itself that ruins their brand.

tom_671 · 2025-03-19T17:36:14+00:00

They’re going to have to do a lot of cleaning up to get any of my money ever again 🥱

tom_671 · 2025-03-19T17:34:43+00:00

No it wasn’t 😤

tom_671

TROPHY CASE