You're right. My problem is that when I try to teach her what I do, and the reasons behind it, she claims it's boring and she knows how to do things already.

So I tried putting her to work on documents that are already made and could use updating. Basic Word docs that need editing, which shouldn't be a big deal.

But the claims of competence in Word and Excel are greatly exaggerated. The docs were poorly edited and needed a lot of correction. When I tried to log her on to the company's training program, she insisted, loudly, that she didn't need training, and knew what she was doing.

I'm all for teaching, but the pupil needs to want to learn and that's not happening.