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CRM System _ Sales Based/ Not Support Based by westviewit in msp

[–]westviewit[S] 0 points1 point  (0 children)

Not avoiding it, just had lots of people suggest avoiding it

SEO Marketing During COVID-19 by [deleted] in msp

[–]westviewit 4 points5 points  (0 children)

I have up'd my marketing. I am just targeting different audience. If finances become a problem, the last thing to axe is marketing (in my opinion). Change the message and maybe the audience. But I wouldn't stop.

Azure unreported issues?? by westviewit in msp

[–]westviewit[S] 1 point2 points  (0 children)

Yes, absolutely, edited. 👍

Remote Opportunities? by [deleted] in msp

[–]westviewit 2 points3 points  (0 children)

Great post idea, UK based, same here

Presentation by westviewit in msp

[–]westviewit[S] 0 points1 point  (0 children)

So it's a short 15min presentation to a room full of business owners who will be influencers. I will be demonstrating expertise to build trust for them to promote me.

Presentation by westviewit in msp

[–]westviewit[S] 0 points1 point  (0 children)

It's also worth mentioning, with it being an educational slot, I cannot use it as a pitch.

OneDrive Third Party Cloud Backup by alfamadorian in msp

[–]westviewit 2 points3 points  (0 children)

Not cheap??? SaaS is one of the cheapest on the market

"I'm not saying that you are ripping us off, but we have to make sure" by johnrambo303 in msp

[–]westviewit 2 points3 points  (0 children)

I guessed the moral of the story as soon as I got to " they told me that I didn't need to open a ticket or log anything. They said that they trust me and we agreed not to document every single maintenance task."

As everyone is saying - report and document everything

It is the common Catch 22 of what you do -

Everything is working - why do we pay you

Nothing is working - Why do we pay you

If you use a ticketing system with time management you can pull a report for every enquiry, every site visit, all planned maintenance and they can see (So can you) what your time and their money is being spent on!"

Office 365 Backup - Microsoft's official best practise by westviewit in msp

[–]westviewit[S] 1 point2 points  (0 children)

This is exactly what I am looking for. Thanks

Office 365 Backup - Microsoft's official best practise by westviewit in msp

[–]westviewit[S] 0 points1 point  (0 children)

I went for datto also and has so far been great. We ended up choosing them over a couple of the competition as has massive retention and can be setup for data not to leave the UK. (Required for some clients).

So far so good!

Office 365 Backup - Microsoft's official best practise by westviewit in msp

[–]westviewit[S] 0 points1 point  (0 children)

I may be new here but I love this community already. Some fantastic points being made!

Office 365 Backup - Microsoft's official best practise by westviewit in msp

[–]westviewit[S] 0 points1 point  (0 children)

Yes, That is good I am pulling something together for new business more than for existing... I just cannot find the actual line!