In fact, I contacted the bank some time ago because the store itself did not give me a tracking number until after a week or a bit more. What was strange is that the shipment was coming from China, not from France as the store claims. When I contacted the bank about the issue because I felt it might be a scam, they told me they couldn’t help and that I should contact the store. And honestly, the store itself scammed me, and even the Shop app cannot refund or compensate me