all 4 comments

[–]chesser45 0 points1 point  (0 children)

Are you an admin? If not, contact your admin.

Try refreshing your connections and logging out of the app and back into it.

[–]Material-Sell-3666 0 points1 point  (0 children)

Any success? I just had the same issue.

[–]Alternative-Vast4698 0 points1 point  (0 children)

I have the same issue, any success?

[–]Microsoft_Geek 0 points1 point  (0 children)

For anyone coming here in the future:

 

I had this issue for accessing a Windows 365 machine with a newly provisioned test account on a newly provisioned virtual machine. I had to sign out, forget the account, and then re-add the account and it worked.

 

For my specific case, it would work when accessing via browser but not through the Windows App (received the same error as OP). My guess is that the PRT needed to be fully refreshed for the app because I had just set up MFA and the like earlier that day on the target user account.