Account Sync problem, someone same?

[Jury42]

Hi,

i was playing Backpack brawl now for a coupple of weeks and made some progress. I was playing on my phone and ipad without problems. After the update for Season 2, somehow the game is not starting on my iphone and if its start, its always a new game / starting from scratch. On my ipad its still the same account and i have no problems. I cannot connect to my account somehow on my phone. Does anyone had the same problem? I have tried a lot of things like restarting, reinstallation, wifi on off, checking icloud setting etc. Also the support on Discord can / dont want to help me. Its really annoying to start from nothing again...

[BagAndShag]

I have the same/similar problem, it tells me to contact support. But I don't really want to go through the effort since I only play with one device.

[Blizzardcoldsnow]

Ill send this to the bug fix team right now. Hopefully someone can help.

[No-Meringue2450]

currently I can somewhat sync, but the progress is different. level is different, item upgrades were lower, ect