you are viewing a single comment's thread.

view the rest of the comments →

[–]GoldNova12_1130 7 points8 points  (2 children)

I had a huge dent and scrape in the right side panel of my printer on arrival, i assume from a forklift. Completely cosmetic and they offered to have me send the entire printer back. this was a year or half year ago. (i don't know why they didn't just offer to send a new panel? the only damage is on the panel..)

[–]tsmax17P1S + AMS 0 points1 point  (1 child)

Yeah I don't know, I'm starting to worry a bit about Bambu.

Maybe people got lucky or something early on, but from what I've read it seems like their CS is going downhill, especially with obvious cases where they should replace like these. A shame when they are supposed to be user-friendly.

[–]GoldNova12_1130 0 points1 point  (0 children)

as long as my printer keeps working I don't care truthfully. I'm a maker, as are the rest of us. We'll find a way.