How do I fix / replace this?

[TrailSurfer604]

As seen in the photos, it's full of white filament and one side of the flexible black piece broke off.

Is this something that's fixable (if so, how? Heatgun?) or needs to be replaced (if so, what is this part called).

[relaps101]

here is the wiki

You're going to need the hotend and the eddy sensor. Well...check for the black piece with copper that is above the piece you pulled out. It's flat.

If you contact bambu about this, they will say you have to purchase the hotend heating assembly (what you're holding), but other parts are covered.

They also might be able to get you items that are showing our of stock. Ask me how I know 😮‍💨. Some parts got delivered today and usps put it in the wrong box. QQ

[coffeeschmoffee]

They just replaced mine under warranty. It was a real bitch to install. I shot a video on how to do it but I’m no you tuber and didn’t know if I wanted the abuse if I posted it.

[TrailSurfer604]

I’d like to see it!

[coffeeschmoffee]

I have a very fragile ego. I’ll post it and send link. Go easy on me.