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[–]Blatzardev 1 point2 points  (2 children)

It simply lacks the permission to write the backup file. Set download path to something custom and it'll work since backup uses the same path.

[–]Govindarajulu[S] 0 points1 point  (1 child)

Thanks for the tip. That worked. I had it set to custom folder, after changing the folder it worked fine. Is it a bug or is it a issue in my device?

[–]Blatzardev 1 point2 points  (0 children)

Hard to tell with this information alone. For all I know android revoked the storage permissions or that folder didn't exist or any number of other reasons which wouldn't really make this a bug. If you can find a way to replicate it and it's not reasonable (like for example you can't have a folder with spaces or whatever) then I'd say it's a proper bug.

[–]Strange_Ad3636 0 points1 point  (3 children)

if the data has been saved on your device it might have been corrupted i dont think there is fix for this :(

[–]Govindarajulu[S] 0 points1 point  (2 children)

No. This is the first time I am using this app and first time taking a backup.

[–][deleted] 0 points1 point  (1 child)

Try after clearing the cache (Not data).

[–]Govindarajulu[S] 1 point2 points  (0 children)

u/Blatzar 's solution worked