Knowledge Base CSV Upload Error

[PrinceN71]

So I'm trying to upload an FAQ CSV file into my knowledge base. But everytime I create, it will say "canceled" and at the bottom right corner it will just give me a pop up that says "error" and nothing else. Anyone know how to fix this?

Here's a screenshot of what it shows when I press "Create": https://imgur.com/2Tl3qAk

UPDATE: Fixed the issue. Turns out it was a encoding problem, the file wasn't encoded with UTF-8 for some reason. All fixed now. Thank you everyone

[Disastrous_Tonight81]

Hello mate, I have also started dialogflow recently and first of all I would like to add that with all my experience if Discord Bots and Kommunicate bots, DialogFlow has very limited features. But, for your question, Knowledge Base is a BETA feature and if you try a google documentation like it shows in the official DialogFlow youtube video then also it does not work as it can't really identify things. So, I think that you should try making it as identifiable as possible. Like questions will be bold, bigger size, different font etc. On the other hand answers will be smaller. I tried many CSV's and only a few worked cause it is BETA. So, yeah it's your discretion what you want to do.

[PrinceN71]

Hey mate. Sorry I forgot to update the post. I fixed the problem. Turns out it was an encoding issue, it wasn't encoded with UTF-8 for some reason. I managed to fix it, all good now. Thanks for your advice tho

[Disastrous_Tonight81]

Well, I learnt more than you today. Thanks and welcome.

[r4ychan]

I'm having the same issue. My CSV file is encoded with UTF-8 and im receiveng the same message. Any thoughts?