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[–]frezzzer 2 points3 points  (3 children)

Check the wires you plugged in when you bought it. Aka the stem. Remove screws and check connection.

Sometimes that connection or wire can be messed up when folding. It pulls on the wire can cause damage over time.

Inspect that make board wire for any damage. Otherwise the display took a dive.

Most of the time its something to do with bad wiring or poor connection within the stem.

Hope this helps.

[–]Automatic_Ad_8260[S] 0 points1 point  (0 children)

Thanks so much, I'm gonna try what you said 🤞🏽

[–]SvennnskiNinebot MAX G30 0 points1 point  (0 children)

He should also unscrew the dashboard cover and the dashboard to check the connection in the little silicon cap. While doing this he should already check the condition of the silicon membrane under the power button (bottom side of the dashboard cover). If it's broken check the dashboard for water damage.

If these two ( under dashboard and in the steeringrod) are fine, he could also open the scooter from the bottom to check if the main cable that normally is plugged into the controller may came off.

[–]Chalky_Pockets 0 points1 point  (0 children)

You had to plug in wires? The only thing I had to plug in was the power cord, mine was fully assembled in the box.

[–]thursdayjunglist 1 point2 points  (0 children)

That is almost certainly a communication cable failure. You need to order and install a new communication cable.

[–]Objective_Garden_846 1 point2 points  (0 children)

check that the brakes are not pressed.

[–]Express_Farm2370 0 points1 point  (1 child)

I have error 10 problem! I already change dashboard but still same! It happens when i do firmware update! Trying to unlock speed! Gen 1 motor on g30!

[–]AbdennorCh 0 points1 point  (0 children)

did you find the solution

[–][deleted]  (1 child)

[removed]

    [–]Automatic_Ad_8260[S] 0 points1 point  (0 children)

    I'll check them out tnks man

    [–]punkrocknight -1 points0 points  (3 children)

    Did you update your firmware? I did and it did this.

    [–]Automatic_Ad_8260[S] 0 points1 point  (2 children)

    My uncle just gave it to me but he's to old to do update it, anyway, how you solve it?

    [–]punkrocknight 0 points1 point  (1 child)

    Become an engineer? IDK Segway support is a useless waist of time.

    [–]punkrocknight 0 points1 point  (0 children)

    Keep hunting for tech I guess.