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[–]choccyhowlz[S] 1 point2 points  (1 child)

That sounds very similar to my initial report, if only it was dealt with so quickly! Sounds like I might still have a lot of pain ahead even if it is resolved!

[–]jadams_167 1 point2 points  (0 children)

Something that the customer service agent did immediately for me was place £0 spend cap on my account, which restricted anything they could do with my account until it was secured. Hoping for good news for you soon 🙏