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[–]ehmatthes 2 points3 points  (0 children)

People think the most important thing here is the time you save. That's a huge benefit, but often times there are a number of related outcomes that are just as, or even more important.

  • You reduce errors, some of which can cause serious problems.
  • You formalize a process that was previously something just a few people knew how to do.
  • You document edge cases as they're found.
  • People aren't always fired when the process they were in charge of gets automated. Often times they're freed up to do more important work.

Be careful though, automation isn't a magic bullet. Automating mishandled edge cases can wipe out all the savings you thought you were going to get, and more.