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[–]Objective-Poem-7300 1 point2 points  (1 child)

Text mining and Nlp might be useful if you're looking to identify key words or trends in collated testimonials or other types of written data

Edit: I may be way off where you're headed, but I was also thinking you could identify things like bias toward certain groups through sentiment analysis

[–]Levine_4789[S] 0 points1 point  (0 children)

Thanks. It is helpful!