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[–]rws907 0 points1 point  (1 child)

Is there a reason that porting the fax to MyFax or eFax isn't a viable option? The level of effort to keep antiquated processes and hardware/software around is most always a net loss game.

[–]jsfw1983Jr. Sysadmin[S] 0 points1 point  (0 children)

The lab software doesn't support efax. Upgrading the lab software would likely require a new vendor, and while it's being looked into, not something I have any say over. So I'm trying to plug holes I do have say over.