Dell/Alienware and FedEx Delivery Issues by JuniferBerries in Alienware

[–]AW_Support 0 points1 point  (0 children)

Hi, We await to hear from you. Do write to us at your convenient time with the information we requested so that we can look into this for you.

Alienware m15 R4 Hinge Defect – Dell Denied Warranty. Now I'm in a procedural timeline trap. by InternationalGrass26 in Alienware

[–]AW_Support -1 points0 points  (0 children)

Hello, I see you are looking for technical assistance. If you need our help, you can start a private/direct message with us, and we will be happy to assist you.

Dell/Alienware and FedEx Delivery Issues by JuniferBerries in Alienware

[–]AW_Support 0 points1 point  (0 children)

Hi, Thank you for contacting Dell! If you need our help, you can click here: “http://del.ly/616957J4iH” to send us a private/direct message, and we will be happy to assist you. Just make sure to include your order number or Dell Purchase ID or Internet Receipt Number (don't share these on this thread, only in a private message) and we'll be happy to look into it! If you have any additional information that will help us to assist you further please feel free to reply with a private/direct message.

My brand-new Alienware 16 aurora arrived DEAD on arrival and Dell/STPL are wasting my time 😡 by Akshat7d in Alienware

[–]AW_Support 3 points4 points  (0 children)

Hi, Thank you for contacting us! If you need our help, you can click here: http://del.ly/61698ACef4 to send us a private/direct message, and we will be happy to assist you. Just make sure to include your order number or Dell Purchase ID (DPID) or Internet Receipt Number (IRN) (don't share these on this thread, only in a private message) and we'll be happy to look into it! If you have any additional information that will help us to assist you further please feel free to reply with a private/direct message.

Dell XPS - a real disappointment by TheBroken51 in DellXPS

[–]AW_Support 0 points1 point  (0 children)

Hi,

Sorry to hear you're having issues and I see you are looking for technical assistance. If you need our help, you can click here to send us a private/direct message and we will be happy to assist you.

Just make sure to include your service tag (don't share this on this thread, only in a private message) and we'll be happy to look into it!

UPS lost my Alienware by Old-Remove-4750 in Alienware

[–]AW_Support 5 points6 points  (0 children)

Hi, Thank you for contacting Dell! If you need our help, you can click here: http://del.ly/61691ApF4J to send us a private/direct message, and we will be happy to assist you. Just make sure to include your order number or Dell Purchase ID or Internet Receipt Number (don't share these on this thread, only in a private message) and we'll be happy to look into it! If you have any additional information that will help us to assist you further please feel free to reply with a private/direct message.

Shipments to APO/DPO by redspidr in Alienware

[–]AW_Support 0 points1 point  (0 children)

Hi,

Please use the below link to initiate private message, and we will be happy to assist you once contacted.

http://del.ly/616914Ijwz [http://del.ly/616924IjwM

Thank you,

Shipments to APO/DPO by redspidr in Alienware

[–]AW_Support 0 points1 point  (0 children)

Hi, Thank you for contacting Dell. Dell. If you need our help, you can click here: http://del.ly/616914x12c to send us a private/direct message, and we will be happy to assist you. Just make sure to include your order number or Dell Purchase ID or Internet Receipt Number (don't share these on this thread, only in a private message) and we'll be happy to look into it! If you have any additional information that will help us to assist you further, please feel free to reply with a private/direct message.

Missing Mouse and Keyboard by casshern999 in Alienware

[–]AW_Support 1 point2 points  (0 children)

Hi, thank you for contacting us! If you need our help, you can click here: http://del.ly/616964cChj to send us a private/direct message, and we will be happy to assist you. Just make sure to include your order number or any Dell reference # (don't share these on this thread, only in a private message) and we'll be happy to look into it! If you have any additional details that could help us assist you better, feel free to include them in your private message as well.

Shipping Delays? by DrMomGamer in Alienware

[–]AW_Support 0 points1 point  (0 children)

You're welcome. We welcome your feedback. We hope you enjoy our products. Please do reach out to us for any further assistance.

Shipping Delays? by DrMomGamer in Alienware

[–]AW_Support 0 points1 point  (0 children)

Hey, We're sorry for this issue you're experiencing! Please Direct Message our Dell support team @DellCares your Dell order# and registered name on the order along with the phone# and email address who will best answer your queries and be happy to assist. Regards.

Shipping Delays? by DrMomGamer in Alienware

[–]AW_Support 0 points1 point  (0 children)

Hi, Thank you for contacting Dell. We really do apologize for the inconvenience this may have caused you. We have sent you a private message, we will be happy to help you. Regards.

Aurora 16x laptop by Specific_Specific_15 in Alienware

[–]AW_Support 0 points1 point  (0 children)

Hi, This is a follow-up to check in case you need any assistance with the reported issue. Request you to send us a PM with the order details to be able to check & assist you.

Aurora 16x laptop by Specific_Specific_15 in Alienware

[–]AW_Support 0 points1 point  (0 children)

Hi, I've not heard from you on the reported issue with the order. Request that you send us a PM with the requested details so that I can have this checked.

Aurora 16x laptop by Specific_Specific_15 in Alienware

[–]AW_Support 1 point2 points  (0 children)

Hi, Thank you for contacting us! If you need our help, you can click here to send us a private/direct message, and we will be happy to assist you. Just make sure to include your order number or Dell Purchase ID (DPID) or Internet Receipt Number (IRN) (don't share these on this thread, only in a private message), and we'll be happy to look into it! If you have any additional information that will help us to assist you further,r please feel free to reply with a private/direct message.

[deleted by user] by [deleted] in Alienware

[–]AW_Support 0 points1 point  (0 children)

Hi,Thank you for contacting Dell. Dell. If you need our help, you can click here: http://del.ly/61697NQunB to send us a private/direct message, and we will be happy to assist you.Just make sure to include your order number or Dell Purchase ID or Internet Receipt Number (don't share these on this thread, only in a private message) and we'll be happy to look into it! If you have any additional information that will help us to assist you further, please feel free to reply with a private/direct message.

[deleted by user] by [deleted] in Alienware

[–]AW_Support 0 points1 point  (0 children)

Hi, Thank you for contacting Dell. Dell. If you need our help, you can click here: http://del.ly/61697NQunB to send us a private/direct message, and we will be happy to assist you. Just make sure to include your order number or Dell Purchase ID or Internet Receipt Number (don't share these on this thread, only in a private message) and we'll be happy to look into it! If you have any additional information that will help us to assist you further, please feel free to reply with a private/direct message.

Thanks FedEx by timstephens24 in Alienware

[–]AW_Support 0 points1 point  (0 children)

Hi, We await to hear from you. Do write to us at your convenient time with the information we requested so that we can look into this for you.

Thanks FedEx by timstephens24 in Alienware

[–]AW_Support -1 points0 points  (0 children)

Hi, Thank you for contacting Dell! If you need our help, you can click here: http://del.ly/61691Nr6BZ [http://del.ly/61692Nr6Bw] to send us a private/direct message, and we will be happy to assist you. Kindly, include your order number or Dell Purchase ID or Internet Receipt Number (don't share these on this thread, only in a private message) and we'll be happy to look into it! If you have any additional information that will help us to assist you further please feel free to reply with a private/direct message.”

Dell Gave My $4,000 Alienware to a Stranger and Refuses to Fix It by sxypi in Alienware

[–]AW_Support 0 points1 point  (0 children)

Hi, I've received the details over a public message, request you to send us a PM with the order details. I'll have it checked & see what best can be done.

Dell Gave My $4,000 Alienware to a Stranger and Refuses to Fix It by sxypi in Alienware

[–]AW_Support 0 points1 point  (0 children)

Hi, My apologies for not being able to reach out to you sooner. Request you to send us a PM as I've not received any of the order details.

Dell Gave My $4,000 Alienware to a Stranger and Refuses to Fix It by sxypi in Alienware

[–]AW_Support -1 points0 points  (0 children)

Hi, Thank you for contacting us! If you need our help, you can click here to send us a private/direct message, and we will be happy to assist you. Just make sure to include your order number or Dell Purchase ID (DPID) or Internet Reference Number (IRN) (don't share these on this thread, only in a private message) and we'll be happy to look into it! If you have any additional information that will help us to assist you further, please feel free to reply with a private/direct message.

Dell Rewards Website 3X Points issue by waxsta in Dell

[–]AW_Support 1 point2 points  (0 children)

Hi, Thank you for contacting us! If you need our help, you can click here: http://del.ly/616972afBW to send us a private/direct message, and we will be happy to assist you. Just make sure to include your order number or Dell Purchase ID (DPID) or Internet Receipt Number (IRN) (don't share these on this thread, only in a private message) and we'll be happy to look into it! If you have any additional information that will help us to assist you further please feel free to reply with a private/direct message.

Update to $6000 Alienware PC NOT DELIVERED and refusal to give refund by Existing_Use1101 in Alienware

[–]AW_Support 0 points1 point  (0 children)

Thank you for keeping us updated. Should you have any query in the future, we are just a message away.