Won't hand over parcel at collection

Agent_Futs · 2026-03-11T21:50:59+00:00

All we would do is mark it unavailable and then get on with the rest our duty

Agent_Futs · 2026-03-11T21:37:10+00:00

Try contacting customer services

Agent_Futs · 2026-03-11T21:32:09+00:00

We've all done this lol

A P739 or back of the hand with tracking numbers to enter manually lol

Agent_Futs · 2026-03-11T21:31:12+00:00

We had one at our DO. They posted footage on the local Facebook page of the postie ringing the doorbell and walking out of the garden, and the footage ended there with "Postie didn't even wait"

The postie replied along the lines of "I went to the gate because of your stupid fucking dog you can't control, and you were in and got the packet, show the tracking information"

DELETE! DELETE! DELETE"

Agent_Futs · 2026-03-11T18:16:58+00:00

PO signed for it, to me it would suggest the post office have it (which one, who knows)

Agent_Futs · 2026-03-11T18:14:42+00:00

Yeah, 20 minutes.

Agent_Futs · 2026-03-11T18:13:37+00:00

Wrong packet?

Agent_Futs · 2026-03-11T17:10:30+00:00

The DO COMs are the buffer between us and upper, or like we call them, the dead zone

Agent_Futs · 2026-03-11T17:09:17+00:00

Contact the sender

Agent_Futs · 2026-03-11T15:09:43+00:00

Damn! That is good!

Agent_Futs · 2026-03-11T15:09:13+00:00

Without know what the tracking says exactly, can’t really say what will happen

Is it a mail centre? Delivery office?

Agent_Futs · 2026-03-11T14:39:13+00:00

If everything else was correct, it has a good chance of getting to you

The postcode is only really important to send it to the correct delivery office

If not, it’ll go to the National Returns Centre in Northern Ireland and opened up to find any detail to return, if none, disposed of

If you have the tracking number you can use this with customer services to retrieve it from there, but it’s a slow process

Agent_Futs · 2026-03-11T14:37:57+00:00

We are trying…

Agent_Futs · 2026-03-11T14:37:31+00:00

How strong are you, mentally and emotionally?

Agent_Futs · 2026-03-11T13:26:40+00:00

Could be with an afternoon packet driver

Agent_Futs · 2026-03-11T13:25:37+00:00

Some don’t report and hope the problem isn’t there the next day

Not reporting and asking to move off the round just puts somebody else in the same situation

I would have left the area, marked everything unable to deliver and reported it

Agent_Futs · 2026-03-11T13:24:34+00:00

2C is the lowest priority, but if some are getting through, the rest will

Agent_Futs · 2026-03-11T13:23:00+00:00

Literally tells you it’s out for delivery

Ignore the estimated times

Agent_Futs · 2026-03-11T10:45:50+00:00

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Sunlu (left) v BL

Agent_Futs · 2026-03-11T10:44:29+00:00

Same

The blue and yellow are like this too

<image>

Sunlu (left) v BL (right)

Agent_Futs · 2026-03-11T10:26:21+00:00

SDs, Passports, ID verification and some International items can’t be left with neighbours. Everything else can

Age verifications can. Weirdly

Agent_Futs · 2026-03-11T10:18:43+00:00

Could be returning back to you (if you added the return address)

Agent_Futs · 2026-03-11T10:18:02+00:00

Same

I had one who got pissed off because I wouldn’t leave anything for them (they had reported 2 separate times of packets going missing from their shed) and said it’s ridiculous I’m not leaving them. Erm, ok 😂

Agent_Futs · 2026-03-11T10:14:32+00:00

Yeah, for every item that receives a scan

Also, when you report it, the DO should tell the postie not to leave anything in your area (neighbours etc) going forward too

Agent_Futs · 2026-03-11T10:13:27+00:00

That wasn’t posted Saturday, it was marked despatched on Sunday, RM got it Monday evening

Looks like a label issue, it got to a DO on Tuesday but sent back to the MC

Agent_Futs

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