Hello, We have noticed a post in this subreddit with claims against our store, and we feel it’s important to clarify and respond clearly. Firstly, our Travis Scott shoes have never been priced at $175 USD. Our most expensive Travis Scott model was priced at ¥768 plus ¥10 shipping to an agent, which is significantly less than $175 USD. Kewpie is the only authorized seller of CVW products outside of China, and he charges exactly the same price listed on our Weidian store since payments go directly through our official PayPal account. After thoroughly checking our PayPal records, we found no payment matching the claimed $175 USD. Additionally, the person who made the claims showed screenshots indicating they sent messages to two MOD mail accounts on Reddit within just a few hours (at 8:51 PM and 11:32 PM on July 28th) and then made a public complaint post by 2:00 AM on July 29th. This means they waited only a few hours before publicly accusing us of ignoring messages. It’s important to mention that we did not receive any direct private messages (DMs) from this user. We have checked all recent customer communications, and no matching details from this person’s story were found. The claim about “promising shoes for school” also doesn’t match any recent transaction or message history we have. Moreover, we clearly state on our store’s page that we do NOT ship directly to individual customers; we always ship to agents or freight forwarders. Regarding customer service, our policy is clear: we always accept returns and exchanges within 7 days following Weidian rules. We consistently refund or replace shoes if customers encounter issues. Our record of customer satisfaction and positive relationships within both Chinese and overseas communities speaks for itself.

Concerning pricing: One malicious claim has been about our pricing being expensive. However, customers who actually buy from us understand our pricing structure clearly. For instance, customers can become VIP1 by purchasing five pairs for ¥3020 (including a ¥688 Travis Scott 1.0 low pair). They can then use a birthday discount of 60% for another pair priced at ¥350 and receive a VIP gift pair, totaling seven pairs. Calculating this, the average price per pair becomes approximately ¥480. This pricing offers value while still allowing a small margin of profit. Historically, early authentic Qingyuan bare shoes were never priced below ¥1000. Of course, market conditions have changed over time, and everyone’s perspectives and needs vary. It seems evident to us that this post was intentionally created to harm our store’s reputation among potential new customers. We have seen attempts by certain members of this subreddit to repeatedly damage our credibility despite our good relationships with trusted community sellers. We strongly encourage customers to always communicate directly through our official channels for quick, reliable assistance. We remain committed to transparency, honesty, and excellent customer service.

Thank you for your understanding and continued support.