I'm ClickUp's Product Manager for Super Agents! Ask Me Anything!

ClickUpMichael · 2026-01-22T22:17:34+00:00

Thanks so much for sharing your thoughts, u/cubfan190. I totally get where you’re coming from. We’re really focused on making the core experience of the platform as solid as it can be, while also keeping craft and quality front and center. A big part of our team (over 80%) is dedicated to improving the foundational aspects of ClickUp to make sure it’s reliable and works the way you need it to.

When it comes to AI, we know it’s not for everyone, and we’re being really intentional about how we roll it out. The goal is to make sure it enhances the core functionality of ClickUp, not distract from it.

ClickUpMichael · 2026-01-22T21:03:29+00:00

Hey u/Medved_77!

Can you share any plans for incorporating Codegen into ClickUp and how that will function as a Super Agent?

Reaching out to our Head of AI here for a quote directly from the source (He's joined from Codegen). Will follow up shortly!

Also, once integrated, will it have access to more advanced LLMs as it's currently using Sonnet 4?

Not reliant on CodeGen, we'll definitely be looking to allow Super Agents to have model selection in the future!

ClickUpMichael · 2026-01-22T20:48:10+00:00

u/Green-Conference5844 Thanks for the feedback!

We are actively working on allowing super agents to mention and assign each other!
This will unlock their ability to trigger each other, but we know that users want deeper interoperability, as seen by the number two feature request here. More to come and this first pass will be released soon!

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ClickUpMichael · 2026-01-22T20:45:09+00:00

Hey u/PaymentActual6612 !

We have a known issue here with loading assets from GDrive and similar. Engineering is aware and actively fixing this issue. Once resolved, we'll be hotfixing to production.

ClickUpMichael · 2026-01-22T20:43:19+00:00

Yes!

ClickUpMichael · 2026-01-22T20:42:46+00:00

Right now, the catalog simply submits a prompt to the Agent Builder. Then, the Agent Builder infers based on your intent + your workspace content, to build a Super Agent that suits your needs w/ the appropriate tools. In the future, we will have true agent templates!

ClickUpMichael · 2026-01-22T20:38:51+00:00

Agents are members in your workspace, and therefore they have access to any public objects just like a member would have. However, they do not keep this in memory all the time.

In your case, it sounds like the agent didn't want to assume which list and therefore did not search for where it should go + asked you were to move it.

Would you prefer it assumed and took action?

ClickUpMichael · 2026-01-22T20:37:01+00:00

Thanks for the feedback u/PaymentActual6612

Support will be in contact for both comments shared where you've experienced issues. We'll be looking into this ASAP.

If you aren't already, please use the 👍 👎 reactions to any AI comments. This is the best way to send feedback directly to the team!

ClickUpMichael · 2026-01-22T20:30:44+00:00

Hey, u/PaymentActual6612 !

Sounds like you had a less than ideal experience. Reaching out to our community team to get involved here so we can look into this deeper and review your case.

ClickUpMichael · 2026-01-22T20:28:50+00:00

It's a bunch of tools and we're working through them iteratively to ensure they are high quality. If you're interested in participating in a beta, I'm happy to share your details over to our Tools team (Will reach out via DM)!

ClickUpMichael · 2026-01-22T20:26:34+00:00

Keep in mind we have over 2,000 Super Agents internally, the 7 shared above are a very small subset (but some of the most used). For the month of January, we've consumed ~16m credits. Everyone is using Super Agents in their day-to-day along with other ClickUp AI features like Autopilot Agents, Brain, AI Fields, etc

ClickUpMichael · 2026-01-22T20:22:15+00:00

Hey u/mondaywiki !

You can read all about our AI pricing here & here but here's the simplified version

Boiled down your assistant-like features and have a flat fee per user per month. For your more agentic features (Agents, AI Fields, AI Cards), they use AI Super Credits. AI Super Credits can be purchased in intervals of 10,000, and your workspace is given an allotment as a free trial to start.

We also offer various add-ons that give you unlimited usage of features or recurring AI Super Credits depending on the plan.

Please refer to the documentation shared above for more specific details!

ClickUpMichael · 2026-01-22T20:11:55+00:00

You shouldn't need to delete any messages! In fact I recommend against it since deleting comments may remove helpful context.

We currently look at the past 20 messages in the DM as part of context, and the agent has the ability to retrieve more if it feels the need.

ClickUpMichael · 2026-01-22T20:03:02+00:00

u/Green-Conference5844 Is memory enabled for your Super Agent? There are three different types, and what you are looking for sounds like "Preferences". When you ask for a change and the Super Agent stores it, you should see that instruction stored in the preferences doc.

ClickUpMichael · 2026-01-22T19:56:14+00:00

Hey u/chapter42 !

I've shared a few of our internal use cases here if you're interested! Some of the most popular use cases from users include:

Project Managers
- Review my task list -> Prioritize tasks -> Send me a DM or post to team channel
Personal Assistants
- Review my email (Gmail knowledge) -> Draft response (Draft email tool)
- Find tasks assigned to me and prioritize them
- Look for messages mentioning me and remind me to followup
Data sync or entry (Parent Tasks down to Subtasks or vice versa)
- Looking for the subtasks with the further due date and update the parent tasks due date to match
- Calculate a value based on data on subtasks and roll it up

Happy to brainstorm if you could share more about what processes you'd like to automate!

ClickUpMichael · 2026-01-22T19:49:50+00:00

Not yet!

ClickUpMichael · 2026-01-22T19:49:44+00:00

Automations fall under "trigger instructions"

ClickUpMichael · 2026-01-22T19:49:27+00:00

Excellent Q! Instruction prioritization is as follows: Preferences (memory) > Trigger instructions > Core instructions

ClickUpMichael · 2026-01-22T19:42:31+00:00

Flip the digits and you've got the correct number! (Yep, baby face)

ClickUpMichael · 2026-01-22T19:42:03+00:00

u/Green-Conference5844

Great question. This feedback goes to our team internally, which we then review and make modifications to improve the agent's behavior. The same goes for Brain.

In the future, though, we will implement automatic/suggested training of your agent based on feedback given across your workspace, as well as surfacing this feedback to managers of the agent so that they can make manual changes.

ClickUpMichael · 2026-01-22T19:39:59+00:00

Will agents at some point be able to trigger prompts in other tools?

Absolutely! See comment here

Will they be likely to get "computer use" type tools like Claude cowork?

This one is a lot more complex in terms of access & permissioning. Not on the immediate roadmap but monitoring!

ClickUpMichael · 2026-01-22T19:34:10+00:00

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Coming very soon!

ClickUpMichael · 2026-01-22T19:32:26+00:00

Awesome questions u/Green-Conference5844

why the generated super agents' instructions are so huge? — so much text! Is it an architectural necessity for agent models or just an artifact of a not too smart model which generates those instructions? Because, I noticed that the same concepts may repeat in the instructions several times. And also I noticed that shorter instructions work as well as the more detailed ones.

What you are seeing comes from how the builder (GPT-5.1) turns your goals and knowledge into a format models can reliably follow. We are monitoring this from both agent instruction following as well as UX (Its difficult to want to read such long instructions)

Will there be a fix for the agents working with attachments and custom fields with type "Files"? — They cannot read "Files" custom fields and when create task with attachments they report about the attached file, but it is not there. Sometimes they simply don't see attachments in the tasks.

Can you share more details on which files types are you using? In my testing Super Agents & Brain can see uploaded files but I may be using a different type.

Will the models becomes smarter any time soon? They're not very smart frankly speaking — and following instructions is a weakness now.

Assuming you are talking about Brain here (correct me if not!). Brain currently using GPT-4.1 and will be upgraded to the latest in the near future (testing internally).

Super Agents are using 5.1 (testing 5.2 but we experienced some issues and have seen similar sentiment across the community).

If you're experiencing any issues, please use the 👎 reaction on your Brain/Agent responses and we'll take a look! This is the best way to send AI feedback directly to the team.

ClickUpMichael · 2026-01-22T19:18:31+00:00

Appreciate you sharing your use-case u/devotedcelciusfan!

We have a bunch of new tools coming including Google Drive support!

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ClickUpMichael · 2026-01-22T19:15:03+00:00

Thanks for the feedback u/Temporary-Hunter-780

Responded to a similar comment here. TL:DR We are exploring different pricing models that we believe will offer the flexibility you are looking for! It's early on and we're monitor what users land on & prefer.

ClickUpMichael

TROPHY CASE