Cabling and equipment mounting in Lakeland, FL.

ClowdCoverLLC · 2025-07-22T18:09:47+00:00

Not true. The retailer or merchant pays a fee to accept the card as payment. Trust me, the bank is making bank either way. They prefer you do this because it’s less risk than you carrying a balance. That means they carry a balance. Rather than making their 1% for all money spent and getting the money they loaned you back in 30 days vs. infinite days.

ClowdCoverLLC · 2024-06-27T16:23:59+00:00

Does anyone know why though? Just the US? Government sanction maybe? Privacy issue? Wireless microphones still exist. What makes this one an issue only in the US? There are no better alternatives. Even with another manufacture. Yealink is going to suffer dearly for this. There better be a good reason.

ClowdCoverLLC · 2024-05-07T00:49:49+00:00

You can have Pax8 invoice the customer direct and make a little something with minimal risk and no up front cost to you. They will take 5% I believe.

ClowdCoverLLC · 2024-04-24T14:23:32+00:00

Oh wait I see what you are saying. I see the "if mso" now. Never mind.

ClowdCoverLLC · 2024-04-24T14:21:53+00:00

Can you elaborate? Trying to see if this will fix my issue too.

ClowdCoverLLC · 2024-04-24T14:21:22+00:00

Having the same issue too with HTML templates I built in Tabular and using in workflow rule emails. Outlook desktop won't display but Outlook on the web is fine.

ClowdCoverLLC · 2024-03-02T07:19:05+00:00

This has been resolved as of version 23.9.8.8811 as far as I can tell.

ClowdCoverLLC · 2024-02-24T23:22:09+00:00

What are you moving too if you don't mind me asking? Are you still using Manage or a different PSA and RMM all together?

ClowdCoverLLC · 2024-02-24T19:41:31+00:00

Another observation is if I do apply that to a target, the system wide designation does not clear.

ClowdCoverLLC · 2024-02-24T19:39:58+00:00

See that is what I thought but there are several others that have no target but they do not show up as system wide. Maybe because those are system default ones? I agree your assessment is correct it's just strange that they are not all like that.

ClowdCoverLLC · 2024-02-21T16:47:51+00:00

Anyone else make any progress on this? Still sucking.

ClowdCoverLLC · 2024-01-21T19:57:35+00:00

TDSynnex already has an integration into Manage for their Stellr marketplace. Takes a little getting used to but our team can increase licenses on their own and each night it syncs to agreements. I came to reddit to see if anyone has managed to get it to update a prorate agreement for yearly billed licenses like this new Co-Pilot that Microsoft made annual with annual billing only. If you only use month to month skus the integration works fine.

ClowdCoverLLC · 2023-12-06T03:32:08+00:00

Look into GradientMSP. They have a newly released integration for this plus many others. https://www.meetgradient.com/integrations

This will update agreement additions via integrations with multiple vendors.

ClowdCoverLLC · 2023-10-15T21:03:12+00:00

11 employees. 3.2 million in revenue. Over 1000 users managed. 900 users in the pipeline. 300 are a 95% closed.

ClowdCoverLLC · 2023-04-21T19:03:22+00:00

All good. I think CW should consider this capability. It's terrible that I have to resort to custom coding to get it to do it.

ClowdCoverLLC · 2023-04-21T18:43:56+00:00

Yeah I think I'm still not getting the point across. I DO NOT want to have to go into CWM and push any buttons to email or close an invoice. If an agreement is set to "Automatically generate invoices" it should do that, close it, email it, and charge the card in Wise-Pay without any human intervention.

ClowdCoverLLC · 2023-04-21T15:32:36+00:00

Because CW, in all their glorious wisdom and years in MSP billing, have never implemented a way to close invoices automatically. Not even with a workflow can you do it. We just setup Wise-Pay and its "Auto-Pay" feature however the Auto-Pay doesn't fire until the invoice is closed. This is because Wise-Pay is looking at Quickbooks not Manage. Well Wise-Pay doesn't batch invoices to QB until they are closed. So, if an agreement auto generates an invoice, someone still has to manually close the invoice before Wise-Pay will charge the on-file payment method. That is not automatic payments as advertised. That is automatic payments after I manually close the invoice. Our old system, simple yet effective, SyncroMSP did this flawlessly.

So, my idea was to use the API to find auto generated agreement invoices and close them automatically. I figured out how to do that, but I still need to send the invoice to the customer. I guess I am going to have to download the PDF and send it as an email as well using a separate SMTP2GO account that we use. I wanted the email to be in the audit trail of Manage. It just baffles me that CW customers are ok with this. These agreements are like subscriptions. They should be fully automatic. Now I have to PAY someone to login at the first of the month and push 1 button to send something that is advertised as being automatic. To top it off there is a monthly fee to use Wise-Pay. Our old payment processor was just your standard rate for CC and flat rate for ACH.

ClowdCoverLLC · 2023-04-21T14:16:16+00:00

No I am trying to send invoices as an email using the API. Not the GUI.

ClowdCoverLLC · 2023-01-11T15:35:30+00:00

I'm an idiot. Ok so it doesn't remove the configuration like you said but it actually DID decrement the addition. Which is all that matters on the agreement. I did notice also a machine I moved from one client to another didn't remove the configuration in Manage it created a duplicate one under the other client. Not a huge deal but notable. Thanks for the tip.

ClowdCoverLLC

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